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Logistics Service Coordinator
2 mesi fa
Job Title: Export Logistics Service Coordinator
Education: High School
Location: Not specified
Experience Level: Experienced (Non-Manager)
Category: Operations
Job Type: Permanent
Job Description:
We are seeking a skilled Export Logistics Service Coordinator to join our team at BDP International. As a key member of our operations team, you will be responsible for coordinating and executing customer orders in accordance with their requirements and/or procedures based on PSA BDP Ethics.
Key Responsibilities:
- Customer Communication: Establish and maintain effective communication with customers to ensure their needs are met and expectations are exceeded.
- Order Processing: Process agent and early warning messages, and communicate information to customers and partners in parallel.
- Problem-Solving: Troubleshoot and proactively find suitable solutions in a timely manner for customers.
- Quality Monitoring: Monitor the quality of service center services and propose corrective and preventive measures.
- Documentation: Create SOPs when required to support the offshoring process.
Requirements:
- 1 year of experience in logistics and forwarding operations/regulations and documentation or a degree in Logistics.
- Preferably a professional degree from a licensed educational institution specialized in logistics and forwarding.
- Computer literacy with Microsoft software applications and/or other market-leading software applications.
- Good communication skills in English (B2 level minimum).
We offer a dynamic and challenging work environment, with opportunities for growth and development. If you are a motivated and detail-oriented individual with a passion for logistics, we encourage you to apply for this exciting opportunity.