Customer Service Representative
3 settimane fa
Job Title: Customer Service Representative
Job Overview:
We are seeking a skilled Customer Service Representative to provide excellent customer service to our clients. The ideal candidate will have a strong understanding of customer needs and be able to resolve issues efficiently.
Key Responsibilities:
- Handle customer inquiries and resolve issues promptly and professionally.
- Process and manage sales orders efficiently.
- Coordinate with the logistics department to ensure timely delivery of products to customers.
- Maintain and update customer databases.
- Perform final customer invoicing.
- Follow up on overdue accounts.
Requirements:
- High school diploma or equivalent.
- Minimum of 2 years' experience in a customer service or commercial role.
- Proficiency in Microsoft Office.
- Excellent communication and interpersonal skills.
- Strong organisational and time management skills.
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