Customer Service Representative
2 settimane fa
Join Synergie Sede, a leading employment agency, as a Customer Service Representative. This role plays a key part in supporting the Account Manager in managing customers and acting as the first point of contact for information and problems related to order management.
Key Responsibilities:
- Manage communication with customers
- Process orders and monitor order flow
- Cooperate with other departments locally and abroad to deliver exceptional customer experience
- Promote improvements and digital transformation
- Handle complaints
- Ensure application of pricing strategies
Requirements:
- Bachelor's degree
- Experience in the role in structural contexts
- Distinct Quality awareness
- Curious approach to problem-solving
- Very good knowledge of English (B2/C1)
- Very good communication skills and assertiveness
What We Offer:
- Temporary contract - Maternity leave replacement
- Monday to Friday, full time
- SEGRATE (MI)
- Commercio – III° level - 26K
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