Customer Service Representative
3 settimane fa
Synergie Italia S.p.a., a leading employment agency, is seeking a highly skilled Customer Care Specialist to fill a temporary position in the Pharma sector.
The ideal candidate will play a key role in supporting the Account Manager in managing customers and acting as the first point of contact for customer inquiries and issues related to order management.
Key Responsibilities:
- Manage customer communication and resolve issues in a timely and professional manner
- Process orders and monitor order flow to ensure seamless delivery
- Collaborate with internal departments to deliver exceptional customer experience
- Promote digital transformation and improve processes
- Handle customer complaints and concerns
- Ensure accurate application of pricing strategies
Requirements:
- Bachelor's degree in a relevant field
- Experience in customer-facing roles, preferably in a structural context
- Strong quality awareness and attention to detail
- Curious approach to problem-solving and innovation
- Excellent communication skills and assertiveness
- Very good knowledge of English (B2/C1 level)
What We Offer:
- Temporary contract - Maternity leave replacement
- Full-time position, Monday to Friday
- Location: SEGRATE (MI)
- Salary and benefits: Commercio – III° level - 26K
By applying for this position, you acknowledge that you have read and understood the privacy policy and the terms of the job offer.
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