Retail Store Operations Manager

4 ore fa

Milano, Lombardia, Italia Sisal A tempo pieno

About Sisal:

We are a leading gaming and betting company with a strong commitment to responsible gaming and sustainability. Our team is passionate about creating a positive impact and driving innovation in the industry.

Job Summary:

We are seeking a highly skilled Retail Store Operations Manager to join our team in Milan, Italy. As a key member of our HR department, you will be responsible for managing the people operations of our retail stores, ensuring a positive and productive work environment for our employees.

Key Responsibilities:

  • Manage the day-to-day operations of our retail stores, including employee management, training, and development.
  • Collaborate with line management to provide guidance and support on HR matters.
  • Collect and analyze data to inform business decisions and drive growth.
  • Supervise the impact of corporate reorganizations, mergers, or restructuring on our employees.
  • Utilize our HR information system to manage hiring, terminations, and onboarding processes.
  • Monitor and control staff numbers and positions, providing analysis and solutions for budgeting and forecasting.

Requirements:

  • Master's degree in Human Resources, Law, Economics, or Business Administration.
  • 4-6 years of experience in large-scale retail trade or structured companies.
  • Proven knowledge and skills in people management, including technical features and national collective bargaining employment contracts.
  • Proficient in Microsoft Office, with a focus on Excel and PowerPoint.
  • Strong attitude towards people, creating relationships, and confident communication skills.
  • Proficient in English and Italian, both written and spoken.

Preferred Qualifications:

  • Previous experience with HR ATS platforms, particularly Workday.
  • Strong methodologies for analyzing and assessing data and reports.

What We Offer:

  • Permanent contract.
  • Hybrid work arrangement.
  • Inclusive work environment.
  • Company-owned devices, including laptop and business mobile phone.
  • Meal allowance.
  • Supplemental health insurance.

Learning and Career Development:

  • Psychological well-being support, including online meditation courses and medical online services.
  • Continuous learning opportunities for soft and hard skills.
  • Support for parents, children, and financial aid for mothers.
  • Volunteering during working hours.

Equal Opportunity Employer:

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