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Credit Collection Specialist

2 mesi fa


Pesaro, Marche, Italia TeamSystem Construction A tempo pieno

**About TeamSystem Construction**

We are a leading provider of management and ERP software solutions, serving over 2 million customers and managing around 30% of all Italian electronic invoices. Our company is committed to innovation and digitalization, and we're looking for a talented individual to join our Finance & Administration team.

**Job Summary**

We are seeking an experienced Credit Collection Specialist to join our Group Credit Management Team. The successful candidate will be responsible for ensuring that our company receives all necessary payments from debtors, and will work closely with our customers and business partners to resolve any issues related to billing and payments.

**Key Responsibilities**

  • Monitor our accounts receivable and identify overdue accounts;
  • Contact customers with overdue accounts and attempt to collect the overdue amount or negotiate a payment plan;
  • Use credit bureau data, post office information, and other tools to locate customers who have moved or changed phone numbers;
  • Maintain records of contacts and attempted contacts with delinquent account customers, as well as records of any payments collected;
  • Resolve customer issues and complaints concerning billing;
  • Submit regular reports on the status of unpaid accounts and any repayment progress.

**Requirements**

  • Bachelor's degree in law, business administration, or a related field;
  • Minimum of three years of experience in credit and collection management, preferably in a similar industry;
  • Strong knowledge of credit and collection principles, practices, and regulations;
  • Strong negotiating skills;
  • Excellent analytical, problem-solving, and decision-making skills;
  • Effective communication, negotiation, and interpersonal skills;
  • High level of accuracy, attention to detail, and organizational skills;
  • Ability to work under pressure and meet deadlines;
  • Proficiency in Microsoft Office;
  • Fluent in Italian and English, both written and spoken.

**What We Offer**

We offer a wide range of benefits, including flexible working time, smart working supported by a smart working tool pack, Friday noon-off, training paths, talent development, wellbeing, meal vouchers, innovative and multifunctional place of work, welfare, and health fund for employees and their families.

**Our Vision**

We are committed to carrying the digitalization in every business, and we believe that our innovative approach, entrepreneurship, and sense of inclusivity are key to achieving this goal. We are an equal opportunities employer and welcome applications from diverse candidates who share our values and are passionate about innovation.