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Accounts Receivable Specialist

2 mesi fa

Milano, Lombardia, Italia CoreView A tempo pieno

About CoreView

CoreView is a leading provider of Effortless M365 Security, Governance, and Administration solutions. Our end-to-end platform simplifies, unifies, and enhances the M365 admin experience, empowering organizations to turn the tide on endless tasks, deliver best practice security, and drive ROI.

As a global leader in the M365 ecosystem, we are committed to creating a diverse and inclusive global workplace, fostering a supportive environment where our team members can thrive and achieve their goals.

Job Summary

We are seeking an experienced AR Manager to join our team at CoreView. As a key member of our billing operations team, you will be responsible for managing all aspects of the AR process, ensuring accuracy, timeliness, and compliance with company policies and industry regulations.

Responsibilities

  • Customer Onboarding: Ensure proper customer setup within accounting systems, ensuring seamless integration and efficient billing operations.
  • Billing Accuracy: Verify the accuracy of both enterprise billing and monthly usage-based billing, ensuring timely and compliant invoicing.
  • Customer Support: Collaborate with customer relationship owners to resolve customer inquiries and disputes, providing exceptional support and ensuring customer satisfaction.
  • Collections and Follow-up: Manage the customer follow-up and collections process, ensuring timely payment and minimizing bad debt.
  • Billing Systems Management: Manage billing systems to ensure proper product setup for various billing arrangements, ensuring accurate and compliant invoicing.
  • Process Improvement: Provide expertise and insight into process improvements, new systems, and system enhancement implementations, driving efficiency and effectiveness in billing operations.
  • Billing Reporting and Reconciliation: Ensure accurate and timely billing reporting and reconciliation to the general ledger, providing visibility into billing performance.
  • Sales Tax Compliance: Ensure billing adheres to sales tax guidelines, ensuring compliance with tax regulations.
  • Order Processing: Ensure orders meet all internal documentation requirements prior to processing, ensuring accurate and compliant invoicing.
  • Team Management: Manage and mentor a team of billing specialists, providing guidance and support to ensure team success.
  • Month-End Close: Assist with the month-end close process, ensuring accurate and timely financial reporting.
  • Ad Hoc Duties: Perform ad hoc duties and reports as required, providing support to the billing operations team.

Requirements

  • Minimum of 4 years' experience in managing billing/AR teams.
  • Strong understanding of the AR function and billing operations.
  • Excellent communication skills, capable of clear presentation to subordinates and senior management.
  • Technically proficient in the use of MS Office applications, specifically Outlook and Excel.
  • Ability to prioritize workloads and meet tight deadlines.
  • Attention to detail and high accuracy levels.
  • Ability to work in a fast-paced, dynamic environment.
  • Previous experience with Stripe, NetSuite, and Salesforce is a plus.