Lavori attuali relativi a Senior Customer Practice Manager - Roma, Lazio - Amazon

  • Senior Manager

    1 mese fa

    Roma, Lazio, Italia IT004 Mercer Italia Srl A tempo pieno

    Job Title: Senior Manager - Reward PracticeAt Mercer, we are seeking a highly skilled and experienced Senior Manager to join our Reward Practice in Milan. As a Senior Manager, you will play a key role in supporting our clients in connecting their strategic business objectives with their implications for their Executive Compensation, Rewards, and Incentive...

  • Sustainability Supply Chain Practice Senior Manager

    4 settimane fa

    Roma, Lazio, Italia RINA A tempo pieno

    Job Title: Sustainability Supply Chain Practice Senior ManagerRINA is seeking a highly experienced and skilled Sustainability Supply Chain Practice Senior Manager to join its team in Genoa, Milan, or Rome, Italy. As a key member of the Cyber Security and Management Consulting Division, you will be responsible for driving the Supply Chain Sustainability...

  • Senior Customer Experience Manager

    4 giorni fa

    Roma, Lazio, Italia ParcelHero A tempo pieno

    About the RoleParcelHero is seeking an experienced Senior Customer Experience Manager to oversee the entire customer journey, ensuring a seamless and positive experience from booking to post-delivery support. This role requires a deep understanding of customer needs and expectations, with a focus on creating positive experiences. The ideal candidate will...

  • Sustainability Supply Chain Practice Senior Manager

    2 settimane fa

    Roma, Lazio, Italia RINA A tempo pieno

    RINA is seeking a Senior Manager to lead its Supply Chain Sustainability Consulting Practice. Reporting to the Business Line leader, you will leverage your expertise in ESG principles to develop a compelling value proposition for clients.Key Responsibilities:Develop and implement a comprehensive strategy for supply chain sustainability consulting, aligning...

  • Senior Customer Relationship Manager

    2 settimane fa

    Roma, Lazio, Italia Michael Page A tempo pieno

    We are seeking an experienced Senior Customer Relationship Manager to join our client, a multinational veterinary company, in a key role that will drive sales force efficiency and customer engagement.Main Responsibilities:Develop and implement CRM strategies to enhance customer relationships and drive business growth.Collaborate with cross-functional teams...

  • Senior Customer Relationship Manager

    2 settimane fa

    Roma, Lazio, Italia Michael Page A tempo pieno

    We are seeking an experienced Senior Customer Relationship Manager to join our client, a multinational veterinary company.As a key member of the team, you will be responsible for developing and implementing effective CRM strategies to drive sales growth and customer engagement.The ideal candidate will have a proven track record of success in sales and...

  • Country Practice Leader

    2 mesi fa

    Roma, Lazio, Italia Kyndryl A tempo pieno

    About KyndrylAt Kyndryl, we design, build, manage, and modernize mission-critical technology systems that the world depends on every day. Our company is committed to building a more equitable, inclusive world for our employees, customers, and communities.The RoleWe are seeking a Country Practice Leader to join our Kyndryl Italy Core Enterprise and zCloud...

  • Country Practice Leader

    2 mesi fa

    Roma, Lazio, Italia Kyndryl A tempo pieno

    About KyndrylAt Kyndryl, we design, build, manage, and modernize mission-critical technology systems that the world depends on every day. Our company is committed to building a more equitable, inclusive world for our employees, customers, and communities.The RoleWe are seeking a Country Practice Leader to join our Kyndryl Italy Core Enterprise and zCloud...

  • Customer Experience Manager

    3 settimane fa

    Roma, Lazio, Italia Parcelhero A tempo pieno

    Customer Experience ManagerAt Parcelhero, we're on a mission to deliver exceptional customer experiences. As a Customer Experience Manager, you'll play a crucial role in shaping our customer journey, ensuring seamless interactions from booking to post-delivery support.Key ResponsibilitiesOversee the entire customer journey, identifying opportunities for...

  • Customer Experience Manager

    3 settimane fa

    Roma, Lazio, Italia Parcelhero A tempo pieno

    Customer Experience ManagerAt Parcelhero, we're on a mission to revolutionise the way people shop and deliver packages. As a Customer Experience Manager, you'll play a crucial role in shaping the customer journey and ensuring that every interaction with our brand is seamless, positive, and memorable.Key ResponsibilitiesOversee the entire customer journey,...

  • Senior Customer Success Manager, Italy

    6 giorni fa

    Roma, Lazio, Italia Cambridge Mobile Telematics A tempo pieno

    About the RoleCambridge Mobile Telematics is the world's largest telematics service provider, and we're looking for a skilled Senior Customer Success Manager to join our team in Italy.The Customer Success group is the key liaison for our clients throughout their partnership with CMT, working closely with Sales Executives to drive growth and satisfaction...

  • Country Practice Leader

    1 mese fa

    Roma, Lazio, Italia Kyndryl A tempo pieno

    About the RoleWe are seeking a highly skilled and experienced leader to join our Kyndryl Italy Core Enterprise and zCloud Practice as a Country Practice Leader. As a key member of our Country leadership team, you will be responsible for developing, accelerating, and leading our practice in Italy.Key ResponsibilitiesDevelop and execute a long-term strategic...

  • Senior Manager

    1 mese fa

    Roma, Lazio, Italia IT004 Mercer Italia Srl A tempo pieno

    Senior Manager Job DescriptionAbout the Role:We are seeking a highly experienced Senior Manager to join our Reward Practice in Milan. As a Senior Manager, you will play a key role in supporting our clients in connecting their strategic business objectives with their Executive Compensation, Rewards, and Incentive Systems.Key Responsibilities:Manage client...

  • Customer Experience Manager

    3 settimane fa

    Roma, Lazio, Italia Parcelhero A tempo pieno

    Customer Experience ManagerAt Parcelhero, we're on a mission to deliver exceptional customer experiences. We're seeking a Customer Experience Manager to join our team and help us achieve this goal.Key ResponsibilitiesOversee the entire customer journey to ensure a seamless and positive experience from booking to post-delivery support.Collect and analyze...

  • Sustainability Supply Chain Practice Director

    3 settimane fa

    Roma, Lazio, Italia RINA A tempo pieno

    Job Title: Sustainability Supply Chain Practice Senior ManagerRINA is seeking a highly experienced Sustainability Supply Chain Practice Senior Manager to join its team in Genoa, Milan, or Rome, Italy. As a key member of the Cyber Security and Management Consulting Division, you will drive our Supply Chain Sustainability Consulting Practice, leveraging your...

  • Digital Practice Director

    4 settimane fa

    Roma, Lazio, Italia Dentsu A tempo pieno

    Job Title: Digital Practice DirectorAt Dentsu, we're looking for a highly skilled and experienced Digital Practice Director to lead our shared service delivery operations organization. As a key member of our team, you'll be responsible for overseeing the delivery of quality media operations to support our Media and Performance brands.Key...

  • Digital Practice Director

    1 mese fa

    Roma, Lazio, Italia Dentsu A tempo pieno

    Job Title: Digital Practice DirectorAt Dentsu, we're looking for a highly skilled and experienced Digital Practice Director to lead our shared service delivery operations organization. As a key member of our team, you'll be responsible for providing quality media operations to support our Media and Performance brands.Key Responsibilities:Lead teams focused...

  • Senior Operations Manager

    6 giorni fa

    Roma, Lazio, Italia Amazon Italia Logistica S.R.L. - B96 A tempo pieno

    Amazon Italia Logistica S.R.L. - B96 is seeking a highly skilled and motivated Senior Operations Manager to join our team as part of the Pathways Leadership Development Program.Job Summary: The Senior Operations Manager will be responsible for leading cross-functional teams to drive operational excellence and improve customer satisfaction.Key...

  • Senior Product Manager

    1 mese fa

    Roma, Lazio, Italia Fortive A tempo pieno

    Job Description:We are seeking a highly skilled Senior Product Manager to join our product management team at Fortive Corporation. As a Senior Product Manager, you will be responsible for developing and executing product strategies that drive business growth and customer satisfaction.Key Responsibilities:Develop and communicate a short-to-long term product...

  • Senior Project Manager

    2 settimane fa

    Roma, Lazio, Italia Thales Group A tempo pieno

    Job Title: Senior Project ManagerThales Group is seeking a highly skilled Senior Project Manager to lead our Airspace Mobility Solutions (NAVAIDS and Non-Radar Surveillance) projects. The successful candidate will be responsible for ensuring customer satisfaction, managing project timelines, and overseeing the delivery of high-quality solutions.Key...

Senior Customer Practice Manager

2 mesi fa

Roma, Lazio, Italia Amazon A tempo pieno
About the Role

We are seeking a highly skilled and experienced Customer Practice Manager to join our Amazon Web Services Professional Services team. As a key member of our team, you will be responsible for leading and/or supporting significant customer programs during the solution and pursuit stages, developing a long-term Professional Services strategy, and executing that strategy with our customers.

Key Responsibilities
  • Build customer strategy with the lenses of Professional Services organization
  • Build strategic alignment with all teams that have relationship with that customer
  • Pipeline generation and management
  • Opportunity management
  • Lead internal resources from ProServe to be aligned with holistic strategy
  • Build solid business cases and close plans
  • Build rapport and earn trust with customer
Requirements
  • 7+ years of external or internal customer facing, complex and large scale project management experience
  • Business development experience including multiyear, multiple service offering proposals resulting in contracts with >$5M total contract value
  • Experience with CRM systems and maintaining a clear and dependable view of pursuits, progress, and pipeline conversion
  • Experience assessing customer C-Level willingness to initiate conversations that lead to broader strategic transformation programs
Preferred Qualifications
  • Vertical industry sales and delivery experience of cloud services and solutions
  • Experience managing and delivering large-scale enterprise IT projects
  • Evidence of growth in and achievement of professional services sales and delivery goals and targets
  • Senior level executive engagement, relationship management and advisory experience