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Sales Operations Coordinator

2 mesi fa

Como, Lombardia, Italia Blm Group A tempo pieno

Job Summary

The Back Office Specialist role at Blm Group is a critical position in the Sales Area, responsible for managing administrative and customer contact activities. This role requires a high level of organization, attention to detail, and excellent communication skills.

Key Responsibilities

  1. Customer Management
  • Manage customer requests in a timely and efficient manner;
  • Establish and maintain positive relationships with customers;

Administrative Tasks

  1. Sales Order Management
  • Enter and manage sales orders accurately and efficiently;

Financial Management

  1. Invoice and Payment Management
  • Manage sales invoices, credit notes, and debit notes;
  • Periodically check payments and ensure timely processing;

Document Control and Filing

  1. Manage and maintain accurate and up-to-date documentation;

Customer Communication

  1. Correspondence and Communication
  • Correspond with customers regarding booking trips, exchanging documentation, and specifications related to current contracts;

Operational Planning

  1. Shipping and Logistics
  • Plan and coordinate shipments, pick-ups, and deliveries to/from customers;

Requirements

  1. Education and Skills
  • Diploma or degree with a business or linguistic focus;

Language Proficiency

  1. Language Skills
  • Proficiency in German and English language (B2/C1);

Personal Qualities

  1. Interpersonal Skills
  • Ability to work with order, precision, and accuracy;
  • Excellent interpersonal skills to collaborate internally and deal with customers;

Desirable Qualifications

  1. Previous Experience
  • Previous experience in a similar role;

Additional Language Skills

  1. Language Proficiency
  • Knowledge of a third foreign language, preferably Spanish (B2/C1).