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Customer Service Desk Specialist

2 mesi fa

Bardi, Emilia-Romagna, Italia Adecco Italia Spa A tempo pieno

Job Title: Customer Service Desk Specialist

About the Role:

Adecco Italia Spa is seeking a highly skilled Customer Service Desk Specialist to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.

Key Responsibilities:

  • Manage customer inquiries and resolve issues in a timely and professional manner
  • Collaborate with sales teams to ensure seamless order processing and delivery
  • Process and verify customer orders, ensuring accuracy and completeness
  • Communicate with customers to resolve any issues or concerns
  • Provide product information and support to customers
  • Work closely with the logistics department to ensure timely delivery of products
  • Assist with data entry and maintenance of customer records
  • Participate in training and development programs to enhance skills and knowledge

Requirements:

  • Degree or equivalent qualification
  • Previous experience in a customer-facing role
  • Excellent communication and problem-solving skills
  • Proficiency in SAP or other CRM systems
  • Fluency in Italian and English (written and spoken)

What We Offer:

Adecco Italia Spa offers a competitive salary and benefits package, as well as opportunities for professional growth and development.

Location: Pogliano Milanese (MI)