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Luxury Service Ambassador

2 mesi fa

Florence, Toscana, Italia Four Seasons Hotels and Resorts A tempo pieno

About Four Seasons:

Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service and luxurious experiences. Our company culture is built on a foundation of respect, empathy, and a passion for delivering unforgettable moments to our guests.

About the Role:

The Commis de Rang is a key member of our culinary team, responsible for providing exceptional service and quality to our guests in our restaurants and bars. As a Luxury Service Ambassador, you will be tasked with delivering an expertly served beverage or dining experience, anticipating guests' needs, and exceeding their expectations.

Key Responsibilities:

  • Provide an exceptional dining experience through excellence in quality, professionalism, and friendliness.
  • Anticipate guest needs and satisfaction, offering suggestions and responding promptly to guest concerns and requests.
  • Assist in clearing and resetting tables according to service standards.

Requirements:

  • An outgoing personality and a can-do approach to assigned tasks.
  • A high level of understanding and knowledge of food and wine.
  • Background in luxury resort and hotel operations considered an asset.
  • Proficiency in Italian; fluency in English considered an asset.

What We Offer:

  • Competitive salary and wages.
  • Excellent training and development opportunities.
  • Complimentary dry cleaning for employee uniforms.
  • Employee meals.

Schedule and Hours:

This position is casual/on-call and based in Florence. You must possess the legal right to work in Italy at the time of application.