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Field Service Specialist

2 mesi fa

Milano, Lombardia, Italia Bruker A tempo pieno

About the Role

Bruker is seeking a highly skilled and experienced Field Service Specialist to join our team. As a Field Service Specialist, you will be responsible for providing expert technical support and services to our customers in the installation, commissioning, and maintenance of our analytical instrumentation products.

Key Responsibilities

  • Familiarize yourself with specific instrumentation prior to installation from issued documentation and/or participation in the final testing process in the factory.
  • Liaise with customers and colleagues in the site planning process prior to installation.
  • Inspect, install, set up, test, and achieve specifications of systems and accessories at customers' sites, and deliver basic operator training.
  • Carry out breakdown and planned maintenance at customers' sites.
  • Provide technical, software, and application-related support and assistance to customers and to colleagues, either directly or by remote diagnosis.
  • Carry out procedures necessary to validate systems to certifiable standards.
  • Provide technical input to the sales team in non-routine sales cases.
  • Frequent travel within Italy is an essential part of the job. Significant travel to customer sites abroad is also expected, especially within Europe.

Requirements

  • Outgoing and good at building relationships through inspiring trust and confidence.
  • A professional image and a very high standard of personal presentation.
  • Self-motivation and a willingness to work with others toward a shared goal.
  • The ability to contribute to a team effort, yet to accept responsibility for an individual role within the team.
  • Excel at continual learning in a rapidly advancing technological area.
  • A qualification in Microbiology or Biology or Biotechnology or Bio-Chemistry or similar level of knowledge and skill gained by practical experience in the Mass Spectrometry field.
  • A solid technical or scientific background gained in industry or academia.
  • A current driving license valid in Italy.
  • No visa restriction preventing travel in the USA or EU.

What We Offer

Bruker offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced Field Service Specialist looking for a new challenge, please submit your application.