Lavori attuali relativi a Technical Solution Specialist - Milano, Lombardia - Vodafone
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Technical Solution Specialist
2 mesi fa
Job Summary:
Vodafone is seeking a highly skilled Technical Solution Specialist to lead the development of our Sales Commission Platform. As a key member of our team, you will play a pivotal role in defining the solution strategy, working closely with cross-functional teams, and ensuring the successful delivery of high-quality technical solutions that align with our business objectives.
Key Responsibilities:
- Collaborate with Sales Commission stakeholders to analyze business requirements, develop high-level feasibility analysis, detailed design, and participate in functional testing to validate the solution/programs developed by off-shored developers.
- Provide effort estimation and plan to delivery.
- Manage properly the assigned tasks, complemented by rock-solid technical skills and experience in software lifecycle management.
- Project Management, troubleshooting, and problem-solving analysis capabilities are required.
- Essential for the role are also soft skills as a team player, responsible attitude to actively drive activities to completion.
Technical Leadership:
- Provide technical leadership to the product development team, including software engineers, designers, and QA engineers.
- Collaborate with the development team to make informed technical decisions and ensure the product's technical excellence.
- Technical Problem Solving: Identify and solve technical challenges related to user authentication, data integration, and platform efficiencies.
Requirement Gathering and Prioritization:
- Gather and prioritize product requirements, user stories, and features based on customer needs and market insights.
- Work closely with stakeholders to ensure a clear understanding of product requirements and expectations.
Cross-Functional Collaboration:
- Collaborate with cross-functional teams, including marketing, sales, customer support, and engineering, to drive product success.
- Foster effective communication and ensure everyone is aligned with the product goals.
Quality Assurance:
- Oversee the quality assurance process to ensure that the Sales Commission Platform meets high-quality standards.
- Conduct testing and quality control checks as needed.
Documentation and Training:
- Create and maintain product documentation, including user guides, technical documentation, and training materials.
- Provide training and support to internal teams and customers as needed.
Core Competencies, Knowledge, and Experience:
- Proven experience as a Technical Solution Specialist or similar role in a technical environment.
- Demonstrated understanding of application lifecycle management principles, including service, release, and change management.
- Demonstrated experience in Sales Commission Platforms and Data Management Solutions (ETL).
- Can prepare specifications, estimates, and solution documentation to support work completed.
- Strong understanding of enterprise and solution architecture principles.
- Experience in multi-cultural environment, working in complex environments with remotely spread teams.
- Self-driven and able to complete tasks within due dates with high levels of autonomy.
- Able to meet strict deadlines and work under pressure.
- Excellent communication skills and ability to influence stakeholders to ensure the right requirements and customer experience aspirations.
- Able to structure and articulate complex and ambiguous issues in a clear and straightforward way, identifying potential conflicts and managing different stakeholder perspectives to make the right decisions.
- Able to initiate, think ahead, plan, and anticipate risks. Comfortable with ambiguity, frequent change, or unpredictability.
- Experience in project management will be a plus.
- Minimum of 3 years of experience in a full-cycle software implementation.
Must-Have Technical/Professional Qualifications:
- Education level equivalent to a master's degree in computer science or engineering.
Other Requirements:
- Fluent in English.
