Signalling Systems Expert

2 settimane fa

Florence, Toscana, Italia Alstom A tempo pieno
About the Role

We are seeking a highly skilled Technical Support Specialist to join our team at Alstom. As a key member of our Maintenance Operations Team, you will be responsible for providing technical support to maintenance activities on Trackside signalling products.

Key Responsibilities
  • Perform on-site preventive/corrective maintenance, verifications, repair/settings;
  • Technical remote support providing instruction, troubleshooting and assistance to customers;
  • Plan, prepare and/or instruct external training programs as required, to deliver product knowledge in area of specialization;
  • Write technical reports, plan service stock materials, support bid team for service quotations;
  • Have strong EHS mindset in all situations to assure Alstom and Country safety standards;
  • Provide Customer feedback in order to improve products and meet Customer's needs;
  • Definition and implementation of Maintenance and technical assistance plans;
  • Provide support to Service organization in the definition of maintenance strategy in tenders and offers;
  • Cooperation with product engineering team in Return of Experiences, definition of maintainability requirements during the product's design phase, support for constant review/enhancement of maintenance manuals.
Requirements
  • Bachelor's degree or Technical High School Diploma in Mechatronic or Mechanical/Electrotechnical with experience;
  • Knowledge of electronic design principle and methodology;
  • Basic knowledge of the most common operating systems;
  • MS Office knowledge & Autocad proficiency;
  • Capability to interpret mechanics/electrics drawings and schemes;
  • Capability to use test tools (oscilloscope, multimeter, etc...);
  • Knowledge of railways signalling systems and principles will be a plus;
  • Drive License, necessary to drive company cars.
Preferred Qualifications
  • At least two years of experience on Electromechanical-Electronic company as on site or remote technical assistance is desirable;
  • On top to this, Field service on Signalling equipments will be a plus;
  • Italian: excellent level written and spoken;
  • English: good level written and spoken.
About Alstom

Alstom is a global leader in the rail industry, providing innovative and sustainable mobility solutions. We are committed to creating a better future for our customers, employees, and the communities we serve. Our company values diversity, inclusion, and respect, and we strive to create a workplace where everyone can thrive.

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