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Customer Service Representative

2 mesi fa


Rimini, Emilia-Romagna, Italia Hotelbeds Group A tempo pieno
Job Summary:

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Hotelbeds Group. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues that may arise.

Key Responsibilities:
  1. Customer Service: Respond to customer inquiries and resolve issues in a timely and professional manner.
  2. Product Knowledge: Develop a thorough understanding of our company's products and services, and be able to provide accurate and up-to-date information to customers.
  3. Team Collaboration: Collaborate with other departments within the organization to resolve customer issues and ensure a seamless customer experience.
  4. Record Keeping: Maintain accurate records of customer interactions, ensuring that all customer inquiries are resolved to their satisfaction.
  5. Special Projects: Assist with special projects and initiatives as assigned by management.
What We Offer:

As a Customer Service Representative at Hotelbeds Group, you will have the opportunity to work in a dynamic and multicultural environment, building strong and lasting business relationships and friendships from around the world. You will also have the opportunity to develop your career locally or within one of our beautiful working locations across the globe.

We offer a competitive benefits package, including a comprehensive training program, opportunities for career growth and development, and a collaborative and supportive work environment.