Customer Service Representative
5 giorni fa
We are seeking a highly motivated and customer-focused individual to join our team at Gesfor S.R.L as a Customer Service Representative. As an Inbound Customer Support Specialist, you will be responsible for managing customer inquiries, resolving issues, and providing exceptional service to our clients in the energy sector.
Key Responsibilities:
- Manage customer interactions via phone, email, and chat
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide product and service information to customers
- Collaborate with internal teams to resolve complex customer issues
- Meet or exceed customer satisfaction targets
Requirements:
- 1+ year of experience in customer service or a related field
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
- Strong product knowledge and customer service skills
What We Offer:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
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