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Field Service Supervisor

2 mesi fa

Egna, Trentino-Alto Adige, Italia Imi A tempo pieno

Job Summary

The Role

As a Field Service Supervisor at Imi, you will oversee and provide technical support during the commissioning and maintenance of our actuation and control systems. This is a fully remote opportunity, and you will work at customer premises worldwide. When not engaged in service, you can carry out office activities remotely.

Main Responsibilities

  • Interface between Imi and customers to ensure field activities are carried out with maximum safety, in compliance with quality standards and delivered on time.
  • Coordinate Imi service teams or external personnel.
  • Prepare and submit service reports and documentation required by customers during service activities.
  • Provide technical assistance to customers.

Requirements

  • Engineering degree or technical/industrial high school diploma.
  • Excellent knowledge of Italian and English, both written and spoken.
  • Ability to read and understand electrical and hydraulic diagrams.
  • Ability to communicate effectively with customers.
  • Operational flexibility to carry out frequent services at short notice.
  • Ability to work both independently and in a team environment.
  • Demonstrable positive attitude and ability to work calmly under pressure.
  • Excellent interpersonal skills with the ability to build relationships and gain respect of internal and external customers.

Preferred Requirements

  • Experience in supervising/executing maintenance and interventions on Electro-Hydraulic and PLC controlled automation systems at refineries or complex industrial entities.