Guest Services Agent

POSITION SUMMARYProcess all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure

Join to apply for the Guest Services Manager role at Rosewood RomeGuided by our culture, The Calling, we create an environment enlivened by our employee value propositions: Enrich and be Enriched, Bring Your True Self, Curate the Extraordinary, and Leave Your Legacy. As champions of Relationship Hospitality, we cultivate a culture that fosters our values of...

Join to apply for theGuest Services Managerrole atRosewood RomeGuided by our culture, The Calling, we create an environment enlivened by our employee value propositions: Enrich and be Enriched, Bring Your True Self, Curate the Extraordinary, and Leave Your Legacy. As champions of Relationship Hospitality, we cultivate a culture that fosters our values of...

We are looking for a motivated Guest Experience Agent to join our pre-opening team. The role will report to the Guest Experience Manager. Conveniently located adjacent to Rome Termini Station and a short distance from the Colosseum, the 238-room Hyatt Regency Rome Central is a contemporary 5-star hotel offering premium business services and one of Italy’s...

 POSITION SUMMARY Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages....

A luxury hotel brand in Milan seeks a Guest Services Coordinator to oversee room assignments and ensure exceptional guest experiences. Candidates should have at least 2 years of experience in a luxury hospitality environment, proficiency in Opera PMS, and fluency in English and Italian. This full-time role offers an opportunity to work in a dynamic team...

POSITION SUMMARY Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear...

A prestigious hotel management company in Rome is seeking a Front Office Manager to oversee all front office operations, ensuring high levels of guest satisfaction and operational excellence. The ideal candidate will have extensive experience in guest services, strong leadership skills, and a passion for hospitality. This role involves managing staff,...

 JOB SUMMARY Functions as the strategic business leader of the property's Rooms department. Responsible for planning, developing, implementing and evaluating the quality of property’s rooms. Position works with direct reports to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives....

Position Summary According to operational needs, the selected intern will support either the Guest Experience or Guest Relations team. Under the supervision of a designated mentor and experienced staff, the intern will participate in daily activities aimed at ensuring an exceptional guest experience. This internship is designed for training and skill...