Guest Experience Expert/Front Desk Agent
1 settimana fa
Guest Experience Expert/Front Desk Agent - Casa Brera1 day ago Be among the first 25 applicantsDescrição da FunçãoCasa Brera, a Luxury Collection Hotel belonging to Marriott International, is currently recruiting Guest Experience Expert/Front desk agent. Reporting to Front Desk Manager, the role will cover both front desk and guest services tasks.This is full-time position, 5 days a week with 2 days off.The estimated starting date is January 2026About UsLocated near the iconic Teatro alla Scala, Casa Brera, a Luxury Collection Hotel, Milan is an authentic expression of the city’s evocative spirit, intertwined with the rhythm of the Brera neighborhood. The hotel is a gateway to the rich tapestry of Milanese history, art and culture. An interpretation of the city’s timeless elegance, brought to life by celebrated designer, Patricia Urquiola, there are 101 guestrooms and 15 suites, including the refined Milanese Suite.Favored by locals and guests, Casa Brera, a Luxury Collection Hotel, Milan, is a must-visit location for worldly epicureans. Presenting a symphony of flavors, regional cuisine is redefined. A rare sky bar and restaurant, Etereo is where a rooftop pool and panoramic views meet exceptional gastronomy. In addition, guests can savor delicious breakfast options and enjoy classic Milanese aperitivo.Here, you will find an authentic and modern team that aims at crafting unique experiences that connect our guests with Milanese heritage in a welcoming and inclusive atmosphere.The impact you’ll makeOur jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, they make transactions feel like part of the Casa Brera experience.No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.Join a newly opened lifestyle luxury hotelWorking in a luxury lifestyle hotel is an incredible opportunity to gain strong expertise in hospitality and a great exposure to Marriott International EMEA leaders. This can remarkably accelerate your career growth within the company and provide you the right tools to be involved in other openings at national and international level. It is indeed a challenging experience but surely a rewarding oneWhat You’ll DoFront Desk:Organize, confirm and process guest check-ins/ check-outs according to LQA and Marriott International standards and adapt for any changes.Secure
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Guest Experience Expert
7 giorni fa
Milan, Italia Altro A tempo pienoA luxury hotel chain in Milan is seeking a Guest Experience Expert / Front Desk Agent to provide exceptional service to guests. In this full-time role, you’ll handle guest check-ins, manage complaints, and ensure a memorable stay. Ideal candidates will possess excellent communication skills and a warm demeanor. This position offers opportunities for growth...
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Guest Experience Expert/Front Desk Agent
18 ore fa
Milan, Italia Altro A tempo pienoGuest Experience Expert / Front Desk Agent – Casa Brera, a Luxury Collection Hotel, Mila Jobbitis seeking a Guest Experience Expert / Front Desk Agent at Casa Brera in Milan. Join our team and help create memorable visits for our guests.About Us Casa Brera, located near the iconic Teatro alla Scala, is a Luxury Collection Hotel that blends Italian design...
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Guest Experience Expert/Front Desk Agent
7 giorni fa
Milan, Italia Altro A tempo pienoGuest Experience Expert / Front Desk Agent – Casa Brera, a Luxury Collection Hotel, MilaJobbit is seeking a Guest Experience Expert / Front Desk Agent at Casa Brera in Milan. Join our team and help create memorable visits for our guests.About UsCasa Brera, located near the iconic Teatro alla Scala, is a Luxury Collection Hotel that blends Italian design...
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Guest Experience Front Desk Lead
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Guest Experience Agent
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Guest Experience Expert/Front Desk Agent
2 settimane fa
Milan, Italy, Provincia di Milano Casa Brera - a Luxury Collection Hotel, Milan A tempo pienoCasa Brera, a Luxury Collection Hotel belonging to Marriott International, is currently recruiting Guest Experience Expert/Front desk agent. Reporting to Front Desk Manager, the role will cover both front desk and guest services tasks. This is full-time position, 5 days a week with 2 days off. The estimated starting date is January 2026 About us Located near...
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Guest Experience Agent
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Milan, Italia Altro A tempo pienoA leading hotel chain in Milan is seeking an enthusiastic Front Office Agent to join their team. As a key member of the front desk, you will ensure guests feel welcome and provide exceptional service. Responsibilities include managing check-ins and check-outs, handling inquiries, and offering assistance to guests. The ideal candidate will have a relevant...
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Front Desk Manager
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Milan, Italia Altro A tempo pienoThe Front Desk Manager owns each guest interaction, ensuring a seamless and memorable experience. As a key member of the Guest Relations Department, the Front Desk Manager acts as the liaison between the Front Desk Team and all Hotel and Marine Departments, proactively anticipating guest needs and expectations. The ideal candidate must possess outstanding...
