Guest Experience Expert/Front Desk Agent

7 giorni fa


Milan, Italia Altro A tempo pieno

Guest Experience Expert / Front Desk Agent – Casa Brera, a Luxury Collection Hotel, MilaJobbit is seeking a Guest Experience Expert / Front Desk Agent at Casa Brera in Milan. Join our team and help create memorable visits for our guests.About UsCasa Brera, located near the iconic Teatro alla Scala, is a Luxury Collection Hotel that blends Italian design and hospitality. The property offers 101 guestrooms and 15 suites, including the refined Milanese Suite, and features the Etereo sky bar and restaurant as well as a rooftop pool. We are known for our authentic, modern team that strives to craft unique experiences that connect guests with Milanese heritage.The impact you'll makeAs a Guest Experience Expert you will deliver a wide range of services that guide guests through their entire stay. You are empowered to address operational needs, guest requests, complete reports, and share local highlights. Success depends on maintaining a safe workplace, following company policies, upholding quality, and presenting professional appearance and communication.Join a newly opened lifestyle luxury hotelWorking at Casa Brera is an opportunity to gain strong expertise in hospitality and gain exposure to Marriott International EMEA leaders. This role may accelerate your career growth within the company and lead to additional opportunities at national and international levels.SENIORITY LEVELEntry levelEMPLOYMENT TYPEFull‑timeJOB FUNCTIONManagement and ManufacturingINDUSTRIESHospitalityWhat You'll DoFront DeskOrganise, confirm and process guest check‑ins and check‑outs in accordance with LQA and Marriott International standards.Secure



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