Guest Service Desk Agent SPA

3 giorni fa

Rome, Italia Six Senses A tempo pieno
As Guest Service Desk Agent SPA, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.
Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.
Duties and Responsibilities
As Guest Service Desk Agent, I will assume full responsibility for the efficient operation in the following:
- Check and assist with the setup of daily operations of the spa reception according to Six Senses Spa standards.
- Make, reconfirm and verify guest bookings and manage appointment cards or appointment schedules for the following day.
- Ensure the cleanliness and hygiene of the reception area and spa concentrating on front of house areas.
- Remove and replace towels and amenities in the spa common areas (included wet areas) as needed.
- Ensure retail is offered appropriately to the guests and retail area is set up as per standards.
- Answer the telephone and email communications.
- Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.
- Strictly adhere to LQA standards and guest comments.
Qualifications
To execute the position of Guest Service Desk Agent SPA, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:
- High school diploma or equivalent and at least 1 year experience in a similar luxury spas and health clubs with proven references. Hospitality diploma/degree from a recognized hospitality school is preferred.
- Technical skills include MS Office – Word, Excel, Power Point and Outlook. I keep myself updated with the latest trends in fitness and wellness.
- Fluent in Italian and English
- Eligible to work in Italy(Only EU passport)
The above is intended to provide an overview of the role and responsibilities for a Guest Service Desk Agent SPA at Six Senses Rome It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.
Six Senses Rome is an equal opportunity employer. This policy applies to all terms and conditions of employment.
At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?
Six Senses serves as a changemaker and maintains a leadership commitment to community, sustainability, emotional hospitality, wellness, and crafted experiences, infused with a touch of quirkiness.
Whether an exquisite island resort, mountain retreat, or urban hotel; Six Senses unites a diverse, multinational, and multicultural portfolio of properties. Each host brings to life the values in their own way, while delivering on the brand’s vision: to reawaken people’s senses so they feel the purpose behind their travels and ultimately reconnect with themselves, others, and the world around them.
You’re about to be the author of this journey that takes you through life’s undiscovered passageways, hidden treasures, and meaningful experiences.
It’s a story unlike any other. Out of the ordinary, one could say. A journey across lands and seas, a tale about what it means to connect to the world around us.
Let the journey begin.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

  • Service Desk Agent

    1 mese fa

    Rome, Italia Orienta SPA A tempo pieno

    Orienta Digital, divisione specializzata in ricerca e selezione di profili IT, ricerca per azienda che si occupa di integrazione di sistemi IT e di servizi di consulenza un/una: Service Desk Agent che si occuperà di: reagire tempestivamente alle richieste di assistenza; diagnosticare i problemi e individuare la soluzione nel più breve tempo possibile;...

  • Service Desk Agent

    3 giorni fa

    Rome, Italia Orienta spa A tempo pieno

    Orienta Digital, divisione specializzata in ricerca e selezione di profili IT, ricerca per azienda che si occupa di integrazione di sistemi IT e di servizi di consulenza un/una:Service Desk Agentche si occuperà di:reagire tempestivamente alle richieste di assistenza;diagnosticare i problemi e individuare la soluzione nel più breve tempo possibile;fornire...

  • Guest Service Agent

    3 giorni fa

    Rome, Italia B.Zar Hotel&Co. A tempo pieno

    MOSTRACI IL TUO TALENTO!L’ospitalità è una delle tue più grandi passioni? Vuoi entrare a far parte di un brand in continua espansione? Eccoci siamo qui per te!B.Zar Hotel & Co., un brand che comprende hotel, ristoranti e rooftop cocktail bar situati nel cuore di Roma, Firenze, Milano, Taormina, Vulcano, Siracusa e Venezia è alla ricerca di un Guest...

  • Sr. Front Desk Hospitality Agent

    5 mesi fa

    Rome, Italia Sonder A tempo pieno

    Sonder is on a mission to revolutionize hospitality and make a world of better stays open to all. No two Sonders are the same – each property has a bespoke design and contains a mix of rooms, suites, and apartments. Though each Sonder is unique, our mobile app allows guests to effortlessly navigate their stay. From check-in to checkout, everything they...

  • Front Desk Hospitality Agent

    5 mesi fa

    Rome, Italia Sonder A tempo pieno

    Sonder is revolutionizing hospitality through innovative, tech-powered service and inspiring, thoughtfully designed accommodations combined into one seamlessly managed experience. Officially launched in 2014, Sonder is making a world of better stays open to all with a variety of accommodation options — from rooms to suites and apartments — found in 40+...

  • Guest Relations Agent

    3 giorni fa

    Rome, Italia Rhinoceros A tempo pieno

    Rhinoceros è un palazzo progettato e realizzato dall’Atelier Jean Nouvel a Roma.È sede di 25 appartamenti di lusso, spazi espositivi, tre meravigliose terrazze ed un rinomato ristorante rooftop e cocktail bar.Ogni appartamento, unico e personalizzato, ha affacci privilegiati sull’area monumentale della Roma classica, alle pendici del Palatino.Per...

  • Front desk agent

    4 mesi fa

    Rome, Italia Marriott International A tempo pieno

    The St. Regis Rome is casting for a Front Desk Agent, seasonal temporary contract, who will be part of a team of high-level professionals focused on providing an exquisite stay to our guests. About us Introduced to Roman society in 1864, the architecturally iconic St. Regis Rome is located in one of the city's most impressive palazzos. The pioneer...

  • Technical agent rif LTCH

    3 settimane fa

    Rome, Italia DIGIMAT SPA A tempo pieno

    Siamo alla ricerca di un Technical Agent per il cliente ASI per un'attività di service desk 1° e 2° livello, gestione endpoint in ambiente enterprise titolo di studia : diploma di perito tecnico industriale infirmatico seniority: almeno 3 anni.Competenze richieste: Richieste le seguenti conoscenze: Sistemi operativi windows 10 e 11 MacOS ManageEngine...

  • Service Desk area Finance e Legacy

    4 giorni fa

    Rome, Italia Silicondev Spa A tempo pieno

    Silicondev, azienda leader nell’area IT SW Development, ricerca con urgenza operatori per attività di Service Desk che abbiano maturato esperienza nel mondo Finance e Legacy. Sede di lavoro: Roma Disponibilità: Immediata Inviare dettagliato curriculum vitae in formato Europass all’indirizzo .Competenze richieste: Il trattamento dei dati personali...

  • Guest Relations Host

    5 mesi fa

    Rome, Italia Eram Talent A tempo pieno

    Eram Talent is hiring for the position of Guest Relations Host - Hotel Management in Saudi Arabia. As a Guest Relations Host - Hotel Management, you will be responsible for providing exceptional customer service to hotel guests, ensuring their satisfaction and creating memorable experiences. Below are the listed job roles for the ideal candidate : Interact...

  • Receptionist - Front Desk Agent

    3 giorni fa

    Rome, Italia LDC Hotels Italy A tempo pieno

    Il gruppo LDC vanta una magnifica collezione di hotel di lusso, relais, ristoranti e location per eventi, dislocati tra Taiwan e l’Italia. LDC è l’acronimo di “Luxury, Dreams and Culture”: tre valori fondamentali che ispirano profondamente il nostro concetto di ospitalità.A pochi minuti dalla Città del Vaticano, immerso nella splendida area...

  • Night Agent

    3 giorni fa

    Rome, Italia Marriott International, Inc A tempo pieno

    Additional InformationNight ShiftJob Number24163185Job CategoryRooms & Guest Services OperationsLocationW Rome, 26/36 Via Liguria, Rome, Italy, Italy, 187ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementW Rome is casting for a Moonlight Agent (Night Front Desk Agent) to join the first W Hotel in Italy.Reporting to the Moonlight Supervisor and...

  • Moonlight Agent

    3 giorni fa

    Rome, Italia Marriott International, Inc A tempo pieno

    Additional Information Night ShiftJob Number 24163185Job Category Rooms & Guest Services OperationsLocation W Rome, 26/36 Via Liguria, Rome, Italy, Italy VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementW Rome is casting for a Moonlight Agent (Night Front Desk Agent) to join the first W Hotel in Italy.Reporting to the...

  • Rental Service Agent

    2 mesi fa

    Rome, Italia Indie Campers A tempo pieno

    THE ROLE We’re looking for travel enthusiasts with a passion for guest service for our depot in Fiumicino Airport (Fontignani) - Rome . You’ll be the face of our company, reporting directly to the Branch’s Operations Supervisor, with the goal of ensuring an outstanding level of customer service, maintaining our fleet of campervans in top...

  • Guest Relations Agent

    5 mesi fa

    Rome, Italia Marriott International A tempo pieno

    WHERE GOOD THINGS COME TOGETHER Change everything you thought you knew about hotels and working in one. EDITION is an unexpected, refreshing collection of one-of-a-kind hotels. The first truly global luxury lifestyle hotel brand. EDITION delivers a delicate balancing act of polish with personality, perfectionism with individualism, and comfort with...

  • Hotel Shift Lead

    5 mesi fa

    Rome, Italia Sonder A tempo pieno

    Sonder is on a mission to revolutionize hospitality and make a world of better stays open to all. No two Sonders are the same – each property has a bespoke design and contains a mix of rooms, suites, and apartments. Though each Sonder is unique, our mobile app allows guests to effortlessly navigate their stay. From check-in to checkout, everything they...

  • Customer Service Agent

    4 settimane fa

    Rome, Italia Adecco Filiale di Roma Ovest A tempo pieno

    Adecco Italia SpA ricerca, per giovane e dinamica azienda e-commerce operante nel settore dell'occhialeria di lusso, un/una:CUSTOMER SERVICE AGENTResponsabilità:Tra le principali mansioni, la risorsa si occuperà di: Gestione delle richieste dei clienti dell'e-commerce attraverso i canali di comunicazione aziendali; Gestione delle problematiche relative...

  • Customer Service Agent

    4 settimane fa

    Rome, Italia Adecco Italia A tempo pieno

    Adecco Italia SpA ricerca, per giovane e dinamica azienda e-commerce operante nel settore dell'occhialeria di lusso, un/una:CUSTOMER SERVICE AGENTResponsabilità:Tra le principali mansioni, la risorsa si occuperà di:•Gestione delle richieste dei clienti dell'e-commerce attraverso i canali di comunicazione aziendali;•Gestione delle problematiche relative...

  • Guest Service Agent

    5 mesi fa

    Rome, Italia Marriott International A tempo pieno

    WHERE GOOD THINGS COME TOGETHER Change everything you thought you knew about hotels and working in one. EDITION is an unexpected, refreshing collection of one-of-a-kind hotels. The first truly global luxury lifestyle hotel brand. EDITION delivers a delicate balancing act of polish with personality, perfectionism with individualism, and comfort with...

  • Customer Service Agent

    3 giorni fa

    Rome, Italia MSX INTERNATIONAL A tempo pieno

    Customer Service Agent40 hours per week, Monday-FridayRome, hybrid  Are you an automotive fan? Do you enjoy providing the best solutions for customers? MSXI has the job for you!   MSX is looking for a proactive and enthusiastic Customer Service Agent to join our team in Rome.The RoleAs part of our team, you will manage customer inquiries, communicate...