Customer Service Specialist
1 settimana fa
Position Summary Select how often (in days) to receive an alert: Dana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both conventional and alternative-energy powertrains. Serving three primary markets – passenger vehicle, commercial truck, and off-highway equipment – Dana provides the world's original-equipment manufacturers and the aftermarket with local product and service support through a network of nearly 100 engineering, manufacturing, and distribution facilities. Main Reposnsibilities Assist in establishing proper operating procedures and preventive maintenance programs for Service Centers and Customers. Perform assessment at Service Center’s site to verify if Dana requirements are applied as per OH Dana Guidelines for Service Centers. Complete off-site part/warranty claims reviews as required. Assist with returned material investigation as needed. Support PSS Manager in managing field campaigns at any region or site including preparing documentation (A3 technical info) to get financial approval from Management as needed. Support Quality Manager, as required, on managing DOA at customer site. Immediately notify PSS Manager of any customer issues or changes in claim trends to initiate appropriate corrective action investigation. Ensure, for the area under his/her responsibility, the full application of the Health and Safety and Environmental procedures. Ensure, for the area under his/her responsibility, the full application of the Quality System Procedures. Job Position Requirements Education: High school - Minimum Technical degree/diploma in industrial, business disciplines. University bachelor’s degree is a plus. Professional background 3 - 5 years minimum experience with warranty processes and exposure to industrial manufacturing processes and/or corporate atmosphere. Automotive business is preferred. Experience with off highway products/components is preferred. Foreign languages (English is mandatory). Basic knowledge of failure modes analysis methodologies (i.e. 8D discipline, etc.). RED X knowledge is a plus. Strong computer skills (MSO & Internet). Dana system is an advantage. Considered a plus: Other languages are a plus. REDX knowledge is a plus. Soft Skills Strong verbal and written communication skills (Face to face, Phone & e-mail). Must be self-starter and able to work towards department goals with minimal supervision. Teamwork; able to work with people around even if not part of the usual/direct group of colleagues. Good time management; able to plan a schedule and get things done even with unexpected occurrences in-between. Flexible schedule. Must be able to travel and work extra hours where necessary. High analytical and problem-solving skills. “If you are not contacted within 60 days after your application, the search should be considered filled. In compliance with law obligations and GDPR, your application could be considered for further opportunities aligned with you profile #J-18808-Ljbffr
-
Customer service specialist
2 settimane fa
Reggio Emilia, Emilia-Romagna, Italia Banjo Liquid Handling Products A tempo pienoPosition:Customer service specialist EMEALocation: Reggio EmiliaThe Company:Located in Crawfordsville, Indiana, Banjo Corporation is a leading manufacturer of Liquid Handling Products that service Agriculture and Industrial Applications. Specializing in injected molded, glass-reinforced polypropylene products, Banjo prides itself on innovative design,...
-
Customer Service Specialist
2 settimane fa
Reggio Emilia, Italia Vendita al dettaglio e all'ingrosso Import-export A tempo pienoKramp è uno deimaggiori rivenditori in Europa di ricambi e accessori nei settori agricolo, forestale, giardinaggio, movimento terra e OEM . Ci distinguiamo per l'efficienza della nostra logistica, per l'ampio assortimento di prodotti e per la fornitura di servizi all'avanguardia.Il segreto del nostro successo? I nostri collaboratori!Grazie ad una cultura...
-
Customer Service Specialist
2 settimane fa
Reggio Emilia, Italia S&You A tempo pieno**S&you, **brand internazionale dedicato al Professional Staffing e alla Ricerca e Selezione di personale qualificato e di Middle Management, ricerca per importante realtà del settore metalmeccanico produttrice di macchinari per il sollevamento, una figura di **Posizione**: **CUSTOMER SERVICE SPECIALIST** La risorsa sarà inserita all’interno del team...
-
Customer Service Specialist — Autonomo e Proattivo
4 settimane fa
Reggio Emilia, Italia Kramp Group A tempo pienoUn importante rivenditore di ricambi e accessori in Espansione cerca un Customer Service Specialist a Reggio Emilia. La figura si occuperà di gestire ordini e richieste clienti, mantenere rapporti con il personale di vendita e svolgere mansioni amministrative. Richieste buone doti relazionali, problem solving e residenza a Reggio Emilia. Offriamo un...
-
Customer Service Specialist — Autonomo e Proattivo
4 settimane fa
Reggio Emilia, Italia Kramp Group 2017 A tempo pienoUna azienda leader nel settore dei ricambi cerca un/a Customer Service Specialist a Reggio Emilia. Il candidato ideale ha un diploma commerciale e esperienza in ufficio commerciale. Offre un ambiente stimolante, opportunità di crescita professionale e un buon inquadramento retributivo. La posizione richiede buone doti relazionali e conoscenza della lingua...
-
Customer Service Specialist — Autonomo e Proattivo
4 settimane fa
Reggio Emilia, Italia Kramp Group 2017 A tempo pienoUna azienda leader nel settore dei ricambi cerca un/a Customer Service Specialist a Reggio Emilia. Il candidato ideale ha un diploma commerciale e esperienza in ufficio commerciale. Offre un ambiente stimolante, opportunità di crescita professionale e un buon inquadramento retributivo. La posizione richiede buone doti relazionali e conoscenza della lingua...
-
Customer Service Part Time
1 giorno fa
Reggio Emilia, Italia Kramp GmbH A tempo pienoNell'ambito del potenziamento del nostro ufficio Customer Service, siamo alla ricerca per la nostra sede di Gavassa, a Reggio Emilia di un/a Specialista in Customer Service** (Customer Service Specialist).** - Principali responsabilità:_ Il Customer Service Specialist riceve ed elabora gli ordini, le richieste e/o i reclami dei clienti riguardanti...
-
Customer Service Specialist
4 settimane fa
emilia romagna, Italia ARAG A tempo pienoJoin ARAG S.r.l. – A Global Leader in Precision Farming Solutions ARAG S.r.l. designs, manufactures, and supplies advanced components and systems for crop spraying, weed control, and crop protection, serving the Precision Farming sector. With a strong foundation in research, technological innovation, sustainability, and a people-centric approach, ARAG has...
-
Specialista Customer Service
2 settimane fa
Reggio Emilia, Italia Eurofins A tempo pienoDescrizione dell'azienda Con più di 900 laboratori ed oltre 61000 dipendenti, una presenza diffusa in 61 paesi, Eurofins Scientific è un gruppo internazionale leader nei servizi analitici conto terzi, nei settori farmaceutico, alimentare, ambientale.Descrizione del lavoro Eurofins Pivetti Srl, appartenente al settore Food&Feed, ricerca per la propria sede...
-
Customer Service Specialist — Autonomo e Proattivo
4 settimane fa
Reggio nell'Emilia, Italia Kramp Group A tempo pienoUn importante rivenditore di ricambi e accessori in Espansione cerca un Customer Service Specialist a Reggio Emilia. La figura si occuperà di gestire ordini e richieste clienti, mantenere rapporti con il personale di vendita e svolgere mansioni amministrative. Richieste buone doti relazionali, problem solving e residenza a Reggio Emilia. Offriamo un...
