Front Office Agent

1 settimana fa

Venezia, Italia San Clemente Palace Venice A tempo pieno

FRONT OFFICE AGENT San Clemente Palace Venice– San Clemente Palace Venice is a majestic five-star luxury resort set on its own private island in the heart of the Venetian Lagoon. Immersed in a 900-year-old historic building rich in Renaissance charm, the property features beautifully restored monastic structures, a 12th-century chapel, and nearly six hectares of ancient gardens with breathtaking views of Venice. The resort offers 196 elegant rooms and suites, including the largest and most exclusive suite in Venice. Contemporary luxury blends seamlessly with historical architecture, highlighted by six-meter-high ceilings, grand staircases, terrazzo floors, silk-covered walls, and Murano glass chandeliers. Guests enjoy exceptional dining experiences, rotating art installations linked to the Venice Biennale, and moments of pure relaxation at the Longevity Spa, featuring a heated outdoor pool, tennis court, jogging paths, pitch & putt golf course, and a fully equipped kids’ club. The hotel’s unique location, just minutes from St. Mark’s Square by private boat, creates an unforgettable luxury experience. Role Description AsFront Office Agent , you will be a key ambassador of San Clemente Palace Venice and a vital member of the Guest Services team. This position plays a critical role in shaping the guest experience, acting as the first and last point of personal contact for our guests. You will ensure a seamless, highly personalized journey from arrival to departure, consistently reflecting the resort’s five-star standards and commitment to excellence. Your main responsibilities will include: • Managing smooth and efficient check-in and check-out procedures in line with luxury standards • Handling billing, payments (cash, credit cards, direct billing), and ensuring accuracy at all times • Preparing key packets and assigning rooms according to guest preferences and room categories • Warmly welcoming guests and providing a complete introduction to the resort’s facilities and services • Handling incoming calls, messages, and guest correspondence with professionalism and discretion • Acting as a primary point of contact for guest requests, inquiries, and concerns • Maintaining accurate reservations, cancellations, and modifications within the PMS • Verifying guest details, rates, and

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    2 settimane fa

    Venezia, Italia San Clemente Palace Venice A tempo pieno

    FRONT OFFICE AGENT San Clemente Palace Venice – San Clemente Palace Venice is a majestic five-star luxury resort set on its own private island in the heart of the Venetian Lagoon. Immersed in a 900-year-old historic building rich in Renaissance charm, the property features beautifully restored monastic structures, a 12th-century chapel, and nearly six...

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    2 settimane fa

    Venezia, Italia San Clemente Palace Venice A tempo pieno

    FRONT OFFICE AGENT San Clemente Palace Venice – San Clemente Palace Venice is a majestic five-star luxury resort set on its own private island in the heart of the Venetian Lagoon. Immersed in a 900-year-old historic building rich in Renaissance charm, the property features beautifully restored monastic structures, a 12th-century chapel, and nearly six...

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    16 ore fa

    Venezia, Italia San Clemente Palace Venice A tempo pieno

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    3 settimane fa

    Provincia di Venezia, Italia San Clemente Palace Venice A tempo pieno

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    2 settimane fa

    Venezia, Italia Neurovendita Srl A tempo pieno

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    20 ore fa

    Venezia, Italia Neurovendita Srl A tempo pieno

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    venezia, Italia NEUROVENDITA SRL A tempo pieno

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    2 settimane fa

    Provincia di Venezia, Italia San Clemente Palace Venice A tempo pieno

    FRONT OFFICE AGENT San Clemente Palace Venice is a majestic five-star luxury resort set on its own private island in the heart of the Venetian Lagoon. Immersed in a 900-year-old historic building rich in Renaissance charm, the property features beautifully restored monastic structures, a 12th-century chapel, and nearly six hectares of ancient gardens with...