Strategic Customer Success Manager, EMEA

3 giorni fa

emilia romagna, Italia Medium A tempo pieno

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Strategic Customer Success Manager, EMEA. In this role, you will have the opportunity to drive product adoption, enhance customer health, and ensure long-term value for our partner's most complex and largest enterprise customers. Your expertise will shape the support for a diverse clientele, ranging from rapidly growing teams to established public companies. This position requires a strong understanding of a highly configurable product, providing insight into how customers can effectively integrate these solutions into their hiring processes. Accountabilities Partner with upmarket customers to drive product adoption and retention. Manage a strategic portfolio of approximately 20 enterprise customers with significant ARR. Foster multi-threaded relationships and proactively monitor customer health. Collaborate with Sales, Product, Support, and Operations teams to align stakeholder communication. Tailor configurations and create training to meet specific customer needs for successful outcomes. Anticipate risks and support customers through evolving workflows. Requirements Minimum of five years of customer success experience in B2B SaaS. Proven ability to manage strategic customer accounts exceeding $2m in ARR. Experience working with complex, configurable products. Strong communication skills to convey complex concepts simply. Detail-oriented with a focus on timely follow-ups and CRM updates. Curiosity to explore product details and adaptability to customer needs. Benefits Emphasis on high-quality work with a focus on thoroughness. 10-year exercise window for stock options, allowing flexibility. Unlimited Paid Time Off (PTO) policy. Fully paid family leave for twelve weeks within the US. Generous budget for equipment, software, and office furniture. $100/month education budget, with support for additional professional development. #J-18808-Ljbffr

  • Customer Success Lead

    4 settimane fa

    emilia romagna, Italia Medium A tempo pieno

    Overview This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Success Lead in Bulgaria . As a Customer Success Lead, you will manage a team of Customer Success Managers (CSMs) across the EMEA region. Your primary mission is to ensure customers are achieving maximum value from the platform, while scaling...

  • Customer Success Manager

    2 settimane fa

    Reggio Emilia, Italia Medium A tempo pieno

    This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Success Manager in Bulgaria. This role offers an exciting opportunity to act as the primary point of contact for B2B clients, ensuring they achieve success and satisfaction with their platform experience. You will manage the full customer...

  • Customer Success Executive

    3 giorni fa

    Reggio Emilia, Italia Plateform A tempo pieno

    Plateform cerca un Customer Success Manager Junior per il mercato italiano (remoto)PLATEFORM cresce. Abbiamo tante opportunità e non vogliamo che ci sfuggano, quindi cerchiamo una/un “ Customer Success Manager Junior ” che supporti il nostro percorso di crescita.Se sei interessata/o a candidarti, ti premettiamo due cose:Riceviamo , ogni volta che...

  • Customer Success Manager

    3 settimane fa

    emilia romagna, Italia Medium A tempo pieno

    This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Success Manager – Media Buying in Bulgaria. This role sits at the heart of customer growth and long‑term success within a performance‑driven adtech environment. You will own client relationships end to end, acting as a trusted advisor for media...

  • Strategic Enterprise Sales Leader

    3 giorni fa

    emilia romagna, Italia Medium A tempo pieno

    This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Strategic Enterprise Sales Manager in Bulgaria. In this role, you will be responsible for driving high-value enterprise sales and nurturing key client relationships across complex, multi-national accounts. You will leverage your pre-sales expertise to guide...

  • Strategic Enterprise Sales Leader

    3 giorni fa

    emilia romagna, Italia Medium A tempo pieno

    This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Strategic Enterprise Sales Manager in Bulgaria. In this role, you will be responsible for driving high-value enterprise sales and nurturing key client relationships across complex, multi-national accounts. You will leverage your pre-sales expertise to guide...

  • Customer Success

    3 settimane fa

    emilia romagna, Italia Medium A tempo pieno

    This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Success in Bulgaria . Accountabilities: Own and continuously improve the end-to-end customer experience, defining scalable customer success strategies aligned with business growth objectives. Establish, track, and optimize KPIs, workflows, and team...

  • Strategic Marketing

    7 giorni fa

    Emilia-Romagna, Italia Theras A tempo pieno

    Theras Lifetech è alla ricerca di un/unaStrategic Marketing & Communication Managerche avrà la responsabilità di definire e implementare la strategia di marketing e comunicazione aziendale, rafforzando il posizionamento di Theras nel settore biomedicale.Il/la Strategic Marketing Manager, riportando direttamente al General Manager, sarà responsabile...

  • Customer Success Lead — Remote-First Growth

    4 settimane fa

    emilia romagna, Italia Medium A tempo pieno

    A dynamic tech company is seeking a Customer Success Lead to enhance customer experience and satisfaction in a remote-first environment. The ideal candidate will manage a team, foster relationships with clients, and implement automation to improve outcomes. Applicants should have over a decade of experience in customer-facing roles, particularly within tech...

  • Senior Strategic Partnerships Manager

    3 settimane fa

    emilia romagna, Italia Medium A tempo pieno

    This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Strategic Partnerships Manager in Bulgaria. This role plays a key part in building and scaling a high-impact partner ecosystem across the EMEA region. As a Senior Strategic Partnerships Manager, you will identify, close, and grow long-term partnerships...