Global Service Manager

1 giorno fa


Mantova, Italia Jobbit A tempo pieno

1 day ago Be among the first 25 applicants Michael Page Responsibilities and QualificationsOperational and strategic management of the team Coordination of the Field Service, Customer Service, Helpdesk, and Service Administration teams Definition and monitoring of service KPIs (response times, customer satisfaction, efficiency, profitability) Resource planning and budget management for the business unit Collaboration with commercial and technical departments to ensure an integrated and competitive offering Team management, with a focus on training, motivation, and skill development Direct interface with strategic clients and international partners 10+ years of experience in similar roles, ideally within the industrial or packaging sectors Strong leadership and strategic mindset, with proven managerial capabilities Deep understanding of aftermarket business models, including spare parts and service sales dynamics Fluent in English; additional languages are a plus Willingness to travel internationally and work in dynamic environments Experience in entrepreneurial or fast-growing contexts is a strong advantage Excellent interpersonal and communication skills, with a customer-centric approach Results-driven attitude, focused on performance and continuous improvementAn international company, recognized as a leader in the packaging sector, with global coverage and a strong focus on the food & beverage industry. Great opportunity to join a fast-growing machinery company in the packaging sector. Seniority LevelDirectorEmployment TypeFull-timeJob FunctionOtherIndustriesManufacturing#J-18808-Ljbffr


  • Global Service Manager

    2 settimane fa


    Mantova, Lombardia, Italia Michael Page A tempo pieno

    As Global Service Manager, reporting directly to the After Market Director, you will be responsible for leading the Field Service Engineering, Help Desk, and Service Administration teams. You will manage a large team, ensuring operational excellence, team development, and full alignment with service KPIs - all while maintaining a hands-on approach and...

  • Global Service Manager

    4 settimane fa


    Mantova, Italia Altro A tempo pieno

    Job DescriptionAs Global Service Manager, reporting directly to the After Market Director, you will be responsible for leading the Field Service Engineering, Help Desk, and Service Administration teams. This role involves managing a large team, ensuring operational excellence, team development, and full alignment with service KPIs while maintaining a...


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    Take the lead in shaping global service operations in a dynamic environmentJoin a global leader in packaging machinery and take charge of service operationAziendaAn international company, recognized as a leader in the packaging sector, with global coverage and a strong focus on the food & beverage industry.OffertaThe Service Manager will have the following...

  • Global Service Manager

    1 settimana fa


    mantova, Italia Michael Page International Italia S.r.l. A tempo pieno

    Take the lead in shaping global service operations in a dynamic environment Join a global leader in packaging machinery and take charge of service operation Azienda An international company, recognized as a leader in the packaging sector, with global coverage and a strong focus on the food & beverage industry. Offerta The Service Manager will have the...


  • Mantova, Italia Michael Page International Italia S.r.l. A tempo pieno

    Take the lead in shaping global service operations in a dynamic environment Join a global leader in packaging machinery and take charge of service operationAzienda An international company, recognized as a leader in the packaging sector, with global coverage and a strong focus on the food & beverage industry. Offerta The Service Manager will have the...


  • Mantova, Lombardia, Italia Jobbit A tempo pieno

    Michael PageThe Service Manager will have the following responsibilities:Operational and strategic management of the teamCoordination of the Field Service, Customer Service, Helpdesk, and Service Administration teamsDefinition and monitoring of service KPIs (response times, customer satisfaction, efficiency, profitability)Resource planning and budget...


  • Mantova, Italia Jobbit A tempo pieno

    1 day ago Be among the first 25 applicantsMichael PageResponsibilities and QualificationsOperational and strategic management of the teamCoordination of the Field Service, Customer Service, Helpdesk, and Service Administration teamsDefinition and monitoring of service KPIs (response times, customer satisfaction, efficiency, profitability)Resource planning...


  • mantova, Italia Jobbit A tempo pieno

    1 day ago Be among the first 25 applicantsMichael PageResponsibilities and QualificationsOperational and strategic management of the teamCoordination of the Field Service, Customer Service, Helpdesk, and Service Administration teamsDefinition and monitoring of service KPIs (response times, customer satisfaction, efficiency, profitability)Resource planning...


  • Mantova, Italia Jobbit A tempo pieno

    1 day ago Be among the first 25 applicants Michael Page Responsibilities and Qualifications Operational and strategic management of the team Coordination of the Field Service, Customer Service, Helpdesk, and Service Administration teams Definition and monitoring of service KPIs (response times, customer satisfaction, efficiency, profitability) Resource...


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