End User Support Specialist
1 settimana fa
JOB DESCRIPTIONDesktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have 2-3 Years’ experience in Windows Desktop support.Position Responsibilities and Functions Provide first/second level contact and problem resolution for customer issues. Work with vendors to remediate complex AV issues as needed. Provide timely communication on issue status and resolution. Maintain ticket updates for all reported incidents. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. Should have basic knowledge of Mac operating system, to support Apple pc users. Install, upgrade, support and troubleshoot for printers, computer hardware. Performs general preventative maintenance tasks on computers, laptops, printers. Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment. Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software. Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms. This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.Candidate Required Minimum Qualifications and Skills Bachelor’s Degree or equivalent in Computer Science or related field. CompTIA A+, Microsoft Certified Professional (MCP) or better. Minimum of 2-3 years of IT experience. Windows -10-11, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory. Proven analytical, troubleshooting and problem-solving skills. Proven ability to multi-task, effectively determine priorities and meet SLA’s. Excellent communication relationship-building and internal customer service skills. Adaptable and flexible in a fast-changing industry and work environment. Willing to work off-hours and weekends when required for projects or emergency support.
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User Experience Manager
1 settimana fa
Reggio Emilia, Italia Silk-Faw Automotive Group Italy A tempo pieno**ROLE DESCRIPTION** As User eXperience Manager within the Silk-FAW Automotive electrical team you will lead the activities related to the user experience definition spreading over all Silk-FAW hyper and super road cars. The Cockpit Electronics team is responsible for the elements interfacing the car with its passengers, through the definition of a...
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Activities & Information Coordination Specialist
1 giorno fa
reggio emilia, Italia CLEVERTECH SPA – Innovative Automation for Front-Centre-End of packaging line A tempo pienoActivities & Information Coordination Specialist – Ufficio Documentazione TecnicaPer riorganizzazione e aumento del carico, cerchiamo una figura che sia il punto di riferimento per pianificazione e coordinamento delle attività dell'ufficio e per la gestione dei flussi informativi e documentali (ordine, versioni, tracciabilità, aggiornamenti).Attività...
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Reggio Emilia, Italia CLEVERTECH SPA – Innovative Automation for Front-Centre-End of packaging line A tempo pienoActivities & Information Coordination Specialist – Ufficio Documentazione TecnicaPer riorganizzazione e aumento del carico, cerchiamo una figura che sia il punto di riferimento per pianificazione e coordinamento delle attività dell'ufficio e per la gestione dei flussi informativi e documentali (ordine, versioni, tracciabilità, aggiornamenti).Attività...
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Activities & Information Coordination Specialist
1 giorno fa
Reggio Emilia, Italia CLEVERTECH SPA – Innovative Automation for Front-Centre-End of packaging line A tempo pienoActivities & Information Coordination Specialist – Ufficio Documentazione TecnicaPer riorganizzazione e aumento del carico, cerchiamo una figura che sia il punto di riferimento per pianificazione e coordinamento delle attività dell'ufficio e per la gestione dei flussi informativi e documentali (ordine, versioni, tracciabilità, aggiornamenti).Attività...
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Activities & Information Coordination Specialist
1 giorno fa
Reggio Emilia, Italia CLEVERTECH SPA – Innovative Automation for Front-Centre-End of packaging line A tempo pienoActivities & Information Coordination Specialist – Ufficio Documentazione Tecnica Per riorganizzazione e aumento del carico, cerchiamo una figura che sia il punto di riferimento per pianificazione e coordinamento delle attività dell'ufficio e per la gestione dei flussi informativi e documentali (ordine, versioni, tracciabilità, aggiornamenti). Attività...
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Activities & Information Coordination Specialist
3 giorni fa
Reggio Emilia, Italia CLEVERTECH SPA – Innovative Automation for Front-Centre-End of packaging line A tempo pienoActivities & Information Coordination Specialist – Ufficio Documentazione Tecnica (urgente)Per riorganizzazione e aumento del carico, cerchiamo una figura che sia il punto di riferimento per pianificazione e coordinamento delle attività dell’ufficio e per la gestione dei flussi informativi e documentali (ordine, versioni, tracciabilità, aggiornamenti)....
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SUPPORT SERVICES SPECIALIST JR.
1 settimana fa
emilia romagna, Italia Quanture A tempo pienoQuanture S.p.A., realtà ricca di talenti e con una mentalità aperta e curiosa, che pone lo sguardo oltre le frontiere dell’IT per sviluppare soluzioni e servizi informatici personalizzati, per obiettivi di innovazione sempre un passo avanti e con un’affidabilità che sfida sicura il futuro, ricerca: SUPPORT SERVICES SPECIALIST JR. Entrando nel team...
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SUPPORT SERVICES SPECIALIST JR.
1 settimana fa
emilia romagna, Italia Quanture A tempo pienoQuanture S.p.A., realtà ricca di talenti e con una mentalità aperta e curiosa, che pone lo sguardo oltre le frontiere dell’IT per sviluppare soluzioni e servizi informatici personalizzati, per obiettivi di innovazione sempre un passo avanti e con un’affidabilità che sfida sicura il futuro, ricerca: SUPPORT SERVICES SPECIALIST JR. Entrando nel team...
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Cognitive Ergonomist
1 settimana fa
Reggio Emilia, Italia RE:LAB s.r.l. A tempo pienoOverview RE:LAB is a design and innovation company specialized in shaping the interaction between people and complex technologies. Since 2004, we have been working on products and systems used daily across the automotive, industrial, and consumer sectors. Our goal is to make advanced technology understandable, safe, and natural to use. We don’t just design...
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Cognitive Ergonomist
1 settimana fa
Reggio Emilia, Italia RE:LAB s.r.l. A tempo pienoOverviewRE:LAB is a design and innovation company specialized in shaping the interaction between people and complex technologies. Since 2004, we have been working on products and systems used daily across the automotive, industrial, and consumer sectors. Our goal is to make advanced technology understandable, safe, and natural to use. We don’t just design...
