Sales Engineer

Join to apply for the Sales Engineer role at HIDThe Sales Engineer is a new role associated with sales operations at IXLA, to ensure a timely and consistent technical and application support to respond to market opportunities to Sales Managers and Inside Sales.The main activities for the position are related to the technical qualification of opportunities and projects, to assess and document requirements and define the most appropriate matching with IXLA products and services.Sales support tasks will be executed remotely, at the main office of IXLA or on site in trade shows or other marketing related situations and will include meeting and interacting with IXLA customers and partners to discuss sales opportunities for IXLA products.The Sales Engineer reports to the Sales Director under coordination of Inside Sales Manager.The role requires a strong background in document personalization technologies and applications, or a willingness to undergo intensive training to gain expertise.A deep understanding of IXLA’s products and roadmaps is essential, alongside familiarity with the broader industry landscape in which IXLA operates.Based primarily at IXLA’s headquarters in Romano Canavese, Italy, the position offers some flexibility in work arrangements and requires availability for international travel as needed.If this sounds like you keep on reading Who are we?HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely.We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. Check us out here: and our Sales Engineer, you’ll support HID’s success by:Understand customer needs and document technical and application requirements to recommend appropriate products, solutions, or servicesPrepare and deliver to the sales team the technical offers for products or servicesSupport the sales team by providing technical expertise and documentation of products and services for client meetings and presentationsRespond to technical inquiries and provide pre-sale support as neededOrganize and support the execution of benchmarks and production of samplesCollaborate with the engineering and product teams to define custom project requirementsWork with marketing and sales team to define effective sales procedures, tools, materials, and product documentationAttend trade shows, conferences, and industry events as a technical representative.What we love about your backgroundKnowledge and understanding of equipment used in secure credentials personalizationSolid knowledge of applications using advanced technologies like laser and inkjetMarketing-related experience in the sector of secure credential issuance, preferably with hardware vendors or integratorsFamiliarity with complex sales processes involving multiple parties and technologiesYour Experience and Background includeHigh School degree, preferably Technical (electronics, electromechanics, software) or BusinessTechnical or Business College degree as a plus, or equivalent experienceDedicated professional training and qualifications in fields relevant for the job as a plusTechnical experience on laser and /or inkjet applications for credential personalization as a plusEfficient in work prioritization and capable of working under pressureProven communication skills in English language (other languages as a plus): ability to clearly explain technical matters to clients and team membersProblem solving attitude, flexible team player and collaborative with colleagues and customersLearning Agility: quickly learn new technologies and adapt to changing equipment and procedures.What we can offer youCompetitive salary and rewards packageCompetitive benefits and annual leave offering, allowing for work-life balanceA vibrant, welcoming & inclusive cultureExtensive career development opportunities and resources to maximize your potentialTo be a part of a global organization that is pioneering the hardware, software and services that allow people to confidently navigate the physical and digital worldsWhy apply?Empowerment: You’ll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don’t need to check all the boxes. If you have most of the skills and experience, we want you to apply.Innovation: You embrace challenges and want to drive change. We are open to ideas, including flexible work arrangements, job sharing or part-time job seekers.Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted.Seniority levelAssociateEmployment typeFull-timeJob functionIndustriesIndustriesSecurity and InvestigationsReferrals increase your chances of interviewing at HID by 2xSign in to set job alerts for \"Sales Engineer\" roles.AREA SALES MANAGER & BUSINESS DEVELOPER / INDUSTRY / PIEMONTE, ITALYField