Customer Experience

Job Title : Service Manager Position reporting to: Head Of Service Management Location : Milan, Italy Role Summary: We’re looking for a proactive and skilled Customer Experience Manager to promote exceptional Customer service for our clients. They will be the driving force behind Customer satisfaction, loyalty, and advocacy, ensuring that every interaction...

What impact will you make? Experienced - Customer Experience  Stiamo cercando una figura Consultant/Senior Consultant da inserire nel team Customer & Commercial Strategy nella sede di Milano, che lavorerà in modalità Hybrid. Il business Customer & Commercial Strategy si impegna nel definire la strategia ed il percorso di trasformazione digitale per i...

Digital Experience The OpenText DX business is focused on selling an industry-leading portfolio of Customer Experience Management (CEM) products. The DX portfolio helps businesses unlock new revenue streams and bolster existing ones, attract and retain customers, and reach new segments—all while driving higher conversion and engagement. Our rich portfolio...

Carglass è parte di un gruppo internazionale, il gruppo Belron®, presente in oltre 35 Countries e leader mondiale nella riparazione e sostituzione dei vetri auto. Attraverso la nostra rete di centri di assistenza, officine mobili e di un Contact Center specializzato, offriamo su tutto il territorio italiano il massimo delle tecnologie, dell’esperienza e...

If you’ve worn a pair of glasses, we’ve already met. We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products (such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest...

A global fashion company located in Milan is seeking a Retail Training Coordinator to design and implement customer-focused training programs. The ideal candidate will have over 5 years of retail training experience and excellent organizational skills. Responsibilities include managing training initiatives across multiple markets and ensuring the delivery of...

A large e-commerce multinational seeks an experienced operations manager in Milan. This role involves leading teams to improve customer experiences and operational efficiency. The ideal candidate will have over 15 years of experience in freight forwarding, excellent leadership and customer interaction skills. Advanced degrees in relevant fields and...

Shopbop is looking for a customer obsessed Site Engagement Analyst to own analysis and reporting for the CRM team. This role will be pivotal in shaping how we understand, engage with, and grow our customer base through data-driven insights. The candidate will have a strong understanding of ecommerce KPIs, customer journeys and site/app analytics. The right...

BlueThrone is a remote-first companythat work from all around the world.Our specialty is turning product market-fit apps into companies. We have over 80 million organic downloads and 22.5 million monthly active users.With a mission to transform iOS and Android applications to a new scale, we’ve achieved a remarkable ARR in just 25 months, exemplifying...

Join PVH as a Deputy Manager Customer Experience and Sales at Tommy Hilfiger Citylife in Milan. This role emphasizes leadership in store performance, team management, and enhancing customer experiences, requiring a strong background in economics and relevant managerial experience. You'll work within an inclusive environment that values diversity and personal...