Front Office Manager m/v

5 ore fa

Grosseto GR, Italia Antal International A tempo pieno

For a 5*L resort in Tuscany, we are currently recruiting for a FRONT OFFICE MANAGER. Reporting directly to the Operations Manager, he/she will be responsible for the management of all aspects of the Front Office functions, in accordance with resort standards. Front Desk Operations ✓ Manage day-to-day operations, ensuring the quality and meeting the expectations of the customers. ✓ Monitor the check-in/check-out process; anticipate critical situations and assist wherever necessary to help alleviate the pressure and to process the guest expediently. ✓ Perform administrative duties such as, but not limited to, daily schedule/hours edit in system, payroll, inventory, purchase requests, attendance record etc. ✓ Manage successful Front Office Upselling, encouraging participation and growth to contribute to maximizing the room revenues. • Reservation Operations ✓ Manage all incoming reservation requests via phone, email, and online platforms. ✓ Ensure accuracy in booking details and guest profiles. ✓ Handle special requests and resolve booking issues. ✓ Monitor booking trends and adjust availability and rates accordingly. ✓ Implement pricing strategies in coordination with the Operations Manager and the Owners. •Supervise, Guide and Support all colleagues in the department with their duties. ✓ Motivate and inspire the colleagues with positive attitude and high energy to maximize their performance. ✓ To be presence at public area for the quality check to be performed for colleagues and ensuring all standards are met in services. ✓ Monitor the associates’ interaction with guests, ensuring prompt and courteous service; 2+ years’ experience as Front Office Manager or 4+ years’ experience as Assistant Front Office Manager in a luxury/upscale hotel/resort. • Computer literate to include Microsoft Office, Word, PowerPoint, Excel etc. • Ability to work in a flexible schedule. • Excellent knowledge of English and Italian, both oral and written. Permanent contract. • Smart working.

  • Front Office Manager m/v

    2 settimane fa

    Grosseto (GR), Italia Antal International A tempo pieno

    For a 5*L resort in Tuscany, we are currently recruiting for a FRONT OFFICE MANAGER. Reporting directly to the Operations Manager, he/she will be responsible for the management of all aspects of the Front Office functions, in accordance with resort standards. Front Desk Operations ✓ Manage day-to-day operations, ensuring the quality and meeting the...

  • Front Office Manager m/v

    1 giorno fa

    Grosseto (GR), Italia Antal International A tempo pieno

    For a 5*L resort in Tuscany, we are currently recruiting for a FRONT OFFICE MANAGER. Reporting directly to the Operations Manager, he/she will be responsible for the management of all aspects of the Front Office functions, in accordance with resort standards. Front Desk Operations ✓ Manage day-to-day operations, ensuring the quality and meeting the...

  • Front Office Manager

    2 settimane fa

    Grosseto (GR), Italia Antal International A tempo pieno

    For a 5*L resort in Tuscany, we are currently recruiting for a FRONT OFFICE MANAGER. Reporting directly to the Operations Manager, he/she will be responsible for the management of all aspects of the Front Office functions, in accordance with resort standards. What you will do: - Front Desk Operations ✓ Manage day-to-day operations, ensuring the quality and...

  • Front office manager

    2 settimane fa

    Grosseto (GR), Italia Antal International A tempo pieno

    For a 5*L resort in Tuscany, we are currently recruiting for a FRONT OFFICE MANAGER. Reporting directly to the Operations Manager, he/she will be responsible for the management of all aspects of the Front Office functions, in accordance with resort standards. What you will do: • Front Desk Operations ✓ Manage day-to-day operations, ensuring the quality...

  • Front Office Manager

    2 settimane fa

    Grosseto (GR), Italia Antal International A tempo pieno

    For a 5*L resort in Tuscany, we are currently recruiting for a FRONT OFFICE MANAGER. Reporting directly to the Operations Manager, he/she will be responsible for the management of all aspects of the Front Office functions, in accordance with resort standards. What you will do: • Front Desk Operations ✓ Manage day-to-day operations, ensuring the quality...

  • Front Office Manager

    2 settimane fa

    Grosseto (GR), Italia Antal International A tempo pieno

    For a 5*L resort in Tuscany, we are currently recruiting for a FRONT OFFICE MANAGER. Reporting directly to the Operations Manager, he/she will be responsible for the management of all aspects of the Front Office functions, in accordance with resort standards. What you will do: • Front Desk Operations ✓ Manage day-to-day operations, ensuring the quality...

  • Front Office Manager

    4 giorni fa

    Grosseto (GR), Italia Antal International A tempo pieno

    For a 5*L resort in Tuscany, we are currently recruiting for a FRONT OFFICE MANAGER. Reporting directly to the Operations Manager, he/she will be responsible for the management of all aspects of the Front Office functions, in accordance with resort standards. What you will do: Front Desk Operations Manage day-to-day operations, ensuring the quality and...

  • Front Office Manager

    19 ore fa

    Grosseto (GR), Italia Antal International A tempo pieno

    For a 5*L resort in Tuscany, we are currently recruiting for a FRONT OFFICE MANAGER. Reporting directly to the Operations Manager, he/she will be responsible for the management of all aspects of the Front Office functions, in accordance with resort standards. What you will do: • Front Desk Operations ✓ Manage day-to-day operations, ensuring the quality...

  • Front Office Manager

    18 ore fa

    Grosseto (GR), Italia Antal International A tempo pieno

    For a 5*L resort in Tuscany, we are currently recruiting for a FRONT OFFICE MANAGER. Reporting directly to the Operations Manager, he/she will be responsible for the management of all aspects of the Front Office functions, in accordance with resort standards. What you will do: • Front Desk Operations ✓ Manage day-to-day operations, ensuring the quality...

  • Front Office Manager

    20 ore fa

    Grosseto (gr), Italia Antal International A tempo pieno

    For a 5*L resort in Tuscany, we are currently recruiting for a FRONT OFFICE MANAGER. Reporting directly to the Operations Manager, he/she will be responsible for the management of all aspects of the Front Office functions, in accordance with resort standards. What you will do: • Front Desk Operations ✓ Manage day-to-day operations,...