Assistant Front Office Manager
2 settimane fa
Overview Join to apply for the Assistant Front Office Manager (m/w/d) mit Start ab 02/2026 role at Falkensteiner Hotels & Residences Italy .Welcome Home to the Falkensteiner Resort Lake Garda in Saló Falkensteiner Resort Lake Garda brings contemporary elegance to one of Italy s most graceful destinations. Surrounded by botanical richness and in harmony with the gentle rhythm of the lake, this resort blends thoughtful design with natural beauty. Built to 5-star standards, the hotel and private residences sit within a landscape that provides space for relaxation, exercise and new inspiration – all year round.Highlights include an exclusive hotel with 97 elegant rooms and suites, 170 design-led apartments at Falkensteiner Park Residences, Acquapura SPA with wellness experiences guided by regional plants and rituals, welcoming families, couples and solo travellers, regional cuisine reimagined with lightness and creative clarity, a botanical park featuring over 400 plant species, and accessibility by train and airports in Verona, Milan, Bologna and Venice.We are looking for dedicated people who are passionate about delighting our guests. We work together as equals – inspiring each other and creating unforgettable experiences for our guests. Would you like to work for a steadily growing family business and a dynamic hotel group with more than 30 hotels and residences in Europe? Would you like to help create a home away from home for our guests? Then Falkensteiner Hotels & Residences is the perfect choice for youWe are looking forward to welcoming you to our team in Salò as:Assistant Front Office Manager (m/f/d)Your responsibilities Supporting and representing the Front Office Manager in all his/her duties during his/her absence.Responsibility for the smooth running of the hotel and a warm welcome for our guests.Active involvement in all areas of reception and reservations.Ensuring the well-being of our guests for the duration of their stay.Professional handling of complaints on site.Maintaining guest's master data and the filing system in Apaleo.Coordination and alignment with housekeeping.Your profile At least 2-3 years of professional experience in front officeCompleted vocational training in the hotel industryVery good knowledge of German and Italian, any other languages are an advantageGood knowledge of Microsoft Office and ApaleoHigh sense of responsibility, communication and negotiation skillsPassion for guests, high level of commitment and empathyWhat we offer you All inclusive onboarding at the beginning of your employment for a good startActive shaping of a dynamic work environmentA secure, long-term position within the Falkensteiner Family with internal promotion potentialTeam Member Rates and Family & Friends special rates with additional F&B and Spa discounts in over 30 Falkensteiner Hotels & ResidencesCross-exposure opportunities in other Falkensteiner propertiesAccess to regional partner benefits and corporate discountsCompensation is based on the collective agreement for the hotel and hospitality industry, with a clear willingness to overpay depending on qualifications and experience.How to apply Apply now using the “Apply” buttonWe’re looking forward to hearing from youTake a look at your future workplace: Resort & Appartements Gardasee | Falkensteiner Resort Lake GardaSeniority level Entry levelEmployment type Full-timeJob function OtherIndustries Hospitality#J-18808-Ljbffr
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