Front Office Agent

5 giorni fa

Salò, Italia A-ROSA Hotels A tempo pieno

At A-ROSA resorts, our guests enjoy exceptional and unforgettable experiences right on their doorstep. Whether seeking excitement, relaxation, or simply a stylish retreat, we offer a blend of luxury, adventure, and a high feel-good factor.
Our team is key to this success. As passionate hosts and team players, our employees shape the unique A-ROSA atmosphere, where dedication, innovation, and a warm welcome create the perfect environment for our guests to feel at home.
Now, A-ROSA is bringing its innovative philosophy to Italy, with a new prestigious 5-star resort on the picturesque western shores of Lake Garda. This exceptional location, nestled between olive groves and overlooking crystal-clear waters, embodies the Mediterranean lifestyle. We are seeking a Front Office Agent (M/F/d) to bring the essence of our A-ROSA experience to life in this stunning setting.
- You work in the early and late shift at reception (in exceptional cases also in the night shift).
- You ensure the best possible guest service within your department, taking into account special guests.
- You will familiarise new trainees and interns and be their first point of contact during the induction period.
- You actively support all processes at reception and take on general front office tasks
- You accept complaints and claims and are responsible for handling them confidentially.
- You are jointly responsible for compliance with credit guidelines.
- You inspire our guests with enthusiasm for the hotel's products and actively offer them.
- You convey the A-ROSA holiday feeling to guests at all times
- Completed training as a hotel specialist and / or relevant professional experience
- A positive charisma and enthusiasm that you can convey to your guests and colleagues
- A high level of initiative and sales talent
- Italian and English confidence are mandatory. German language skills are also required (minimum B1)
- Customer centricity, high attention to details, problem solving, punctuality, proactivity, flexibility and team working skills are a must
- Legal right to work in Italy
- Full time and permanent labour contract according to C.C.N.L. Settore Turismo with high level compensation
- Staff house in the middle of the center of Saló
- Canteen and breaks
- High level learning activities
- Food&Beverage discounts
- Family&Friends discounts in the Resort
- Discount on SPA services
- strategic position (just 1 km of distance from the Resort to Salò beaches, ferries pier, historic center and promenade)
- Career opportunities in a successful and international group.

  • Front Office Manager

    1 settimana fa

    Salò, Italia DSR Hotel Holding GmbH A tempo pieno

    At A-ROSA resorts, our guests enjoy exceptional and unforgettable experiences right on their doorstep. Whether seeking excitement, relaxation, or simply a stylish retreat, we offer a blend of luxury, adventure, and a high feel-good factor. Our team is key to this success. As passionate hosts and team players, our employees shape the unique A-ROSA atmosphere,...

  • Front of the House Manager

    8 ore fa

    Salò, Italia DSR Hotel Holding GmbH A tempo pieno

    Responsibilities Coordinating and supervising all the Front Desk operations, according to the company standards and procedures, maintaining high standards at all times and fostering a culture of development, high performance and guests’ satisfaction. Maximizing suites and rooms revenue and occupancy by monitoring rates and availability. Scheduling Front...

  • Front Office Manager: Guest Experience

    3 settimane fa

    Salò, Italia DSR Hotel Holding GmbH A tempo pieno

    A leading hospitality management company in Salò seeks a skilled Front Desk Manager. The role involves coordinating operations, maximizing revenue, and ensuring top-notch guest satisfaction. Candidates should have at least 3 years of relevant experience, strong managerial skills, and proficiency in Italian and English, with German skills preferred. The...

  • Assistant Front Office Manager

    2 settimane fa

    Salò, Italia Altro A tempo pieno

    Overview Join to apply for the Assistant Front Office Manager (m/w/d) mit Start ab 02/2026 role at Falkensteiner Hotels & Residences Italy .Welcome Home to the Falkensteiner Resort Lake Garda in Saló! Falkensteiner Resort Lake Garda brings contemporary elegance to one of Italy s most graceful destinations. Surrounded by botanical richness and in harmony...

  • Front of the House Manager

    7 giorni fa

    salò, Italia DSR Hotel Holding GmbH A tempo pieno

    ResponsibilitiesCoordinating and supervising all the Front Desk operations, according to the company standards and procedures, maintaining high standards at all times and fostering a culture of development, high performance and guests’ satisfaction.Maximizing suites and rooms revenue and occupancy by monitoring rates and availability.Scheduling Front...

  • Front of the House Manager

    3 settimane fa

    Salò, Italia DSR Hotel Holding GmbH A tempo pieno

    Responsibilities Coordinating and supervising all the Front Desk operations, according to the company standards and procedures, maintaining high standards at all times and fostering a culture of development, high performance and guests’ satisfaction. Maximizing suites and rooms revenue and occupancy by monitoring rates and availability. Scheduling Front...

  • Booking Agent Junior

    13 ore fa

    Salò, Italia Blu Hotels A tempo pieno

    Blu Hotels, con i suoi 30 anni di attività, si riconferma oggi prima azienda italiana nel settore turistico alberghiero. Passione, dedizione e desiderio di crescita hanno caratterizzato la sua espansione nel panorama dell'hotellerie con oltre 1.300 persone assunte ogni anno tra alberghi e sede amministrativa. Percorsi di carriera hanno portato molti dei...

  • Front Office Manager

    1 settimana fa

    Salò, Italia DSR Hotel Holding GmbH A tempo pieno

    Presso i resort A-ROSA, i nostri ospiti godono di esperienze eccezionali e indimenticabili.Che si tratti di cercare emozioni, relax, o semplicemente un rifugio elegante, offriamo un mix di lusso, avventura e un alto standard di benessere. Il nostro team è fondamentale per questo successo, i nostri dipendenti plasmano l'unica atmosfera A-ROSA, dove...

  • BOOKING AGENT JUNIOR

    5 giorni fa

    Salò (BS), Italia Blu Hotels A tempo pieno

    Offriamo il ruolo di BOOKING AGENT JUNIOR per la nostra sede amministrativa di Cunettone di Salò (BS). Inserito/a all'interno dell'Ufficio Booking collaborerai nella gestione dei clienti e delle prenotazioni ed imparerai ad utilizzare il programma gestionale, inserito/a in un team di lavoro consolidato ed affiatato. E' la posizione adatta a te se hai:...

  • Impiegato/a da Formare

    2 giorni fa

    Salò, Italia Nettowork Srl A tempo pieno

    NETtoWORK, azienda italiana nata nel 2016, operante nel settore dei servizi, si occupa di soddisfare le necessità dei clienti offrendo servizi personalizzati. Il nostro team si avvale anche di consulenti esperti nel settore, per supportare il cliente durante il periodo di collaborazione. **Posizione**: Per ampliamento organico, ricerchiamo un profilo **da...