Customer Success Manager
3 giorni fa
Artificial Intelligence. Actual Impact.At Docebo, AI isn’t just a buzzword – it’s how we help teams move faster, perform better, and focus on the work that actually matters. Our learning platform is built with smart, time‑saving tools that personalize training, cut the busywork, and make learning feel like less of a chore (and more of a superpower).We’re building the future of learning, and we’re doing it with a team that loves to challenge the status quo. If you're excited by the idea of using AI to make work‑life better for real people – not just in theory – you’re in the right place.Still thinking it over? At Docebo, values aren’t just posters on the wall – they show up in how we work every day. We lead with what we call the Docebo Heart: we trust each other, assume positive intent, and make space for the differences that make our team stronger.So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn.About This Opportunity:The Customer Success Manager is responsible for empowering Docebo customers to connect their goals and challenges with solutions in our platform while increasing usage and adoption to ensure value realization and renewal. The role will be working with a portfolio of customers as determined by current business requirements and structure.Responsibilities:Be the primary contact and advocate for Docebo customers;Expert in Learning Management System (LMS) adoption and use case expansion with the ability to provide best practices, guidance, and consultation on proper utilization of an LMS (Docebo) to drive best‑in‑class learning programs and strategy;Demonstrate knowledge of business and learning strategy engineering, realization, and optimization – moving from business outcomes into real‑life solutions and their successful implementation;Master the Docebo product suite and act as an expert resource for customers on how to configure, leverage, and expand their usage to achieve business outcomes;Manage customer expectations of Docebo products, processes, services, and other resources;Successfully leads deal‑related escalations with the support of their direct manager;Work with multiple customer stakeholders and personas including but not limited to LMS administrator/system owner, technical resources, decision makers/executives;Understand, analyse and prioritise business and technical requirements in order to guide customers in how to realise/implement them within Docebo;Successfully explain/convey technical concepts to a non‑technical, business‑oriented audience comprised of various stakeholders with different backgrounds;Manage
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Customer Success Manager
2 settimane fa
Via Milano, Italia Normo.ai A tempo pienoOverviewNormo.ai sta crescendo: cerchiamo un Customer Success Manager! In Normo.ai l'assistente di intelligenza artificiale per commercialisti, avvocati e professionisti in ambito economico, fiscale, legale e del lavoro. Per accompagnare la nostra crescita, siamo alla ricerca di un Customer Success Manager che diventi il punto di riferimento per i nostri...
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Customer Success Manager
2 settimane fa
Via Milano, Italia Normo.ai A tempo pienoOverview Normo.ai sta crescendo: cerchiamo un Customer Success Manager! In Normo.ai l'assistente di intelligenza artificiale per commercialisti, avvocati e professionisti in ambito economico, fiscale, legale e del lavoro. Per accompagnare la nostra crescita, siamo alla ricerca di un Customer Success Manager che diventi il punto di riferimento per i nostri...
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milano, Italia Evolved Success A tempo pienoCompany DescriptionAt Evolved Success, we believe that success in corporate is only the beginning. Many professionals reach the top of their retail or marketing careers only to realise there’s another mountain ahead — one that calls for more purpose, creativity, and freedom.Our business revolves around providing, success education that equips...
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Milano, Italia Evolved Success A tempo pienoCompany DescriptionAt Evolved Success, we believe that success in corporate is only the beginning.Many professionals reach the top of their retail or marketing careers only to realise there's another mountain ahead — one that calls for more purpose, creativity, and freedom.Our business revolves around providing, success education that equips professionals...
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Customer Success Manager
3 giorni fa
Via Milano, Italia RELEX Solutions A tempo pienoAbout RELEXRELEX Solutions creates cutting-edge supply chain and retail planning software. Within our platforms, we have the power and potential to increase adaptability, efficiency and sustainability in the consumer goods and retail value chain. Our impact is tangible; from sustainability and eliminating waste to delighting customers and delivering great...
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Customer Success Manager
1 settimana fa
Milano, Italia Normo.Ai A tempo pienoOverviewNormo.ai sta crescendo: cerchiamo un Customer Success Manager!In Normo.ai l'assistente di intelligenza artificiale per commercialisti, avvocati e professionisti in ambito economico, fiscale, legale e del lavoro.Per accompagnare la nostra crescita, siamo alla ricerca di un Customer Success Manager che diventi il punto di riferimento per i nostri...
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AI-Driven LMS Customer Success Manager
3 giorni fa
Via Milano, Italia Docebo A tempo pienoA leading learning technology firm in Milan is seeking a Customer Success Manager to empower clients by connecting their goals with solutions in their learning platform. The ideal candidate must be fluent in both Italian and English, possess strong communication and problem-solving skills, and have a proven track record in customer success roles within the...
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Customer Success Manager
2 settimane fa
Milano, Italia DATLAS A tempo pienoAiutiamo le aziende a trasformare processi e operations attraverso soluzioni digitali end-to-end, creando valore concreto e migliorando l’esperienza dei clienti finali. Progettiamo, integriamo e ottimizziamo processi operativi per rendere l’innovazione un vero vantaggio competitivo. Il ruolo Stiamo cercando una persona da inserire come Customer Success...
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Customer Success Manager
2 settimane fa
Milano, Italia Normo.ai A tempo pienoOverview Normo.ai sta crescendo: cerchiamo un Customer Success Manager! In Normo.ai l'assistente di intelligenza artificiale per commercialisti, avvocati e professionisti in ambito economico, fiscale, legale e del lavoro. Per accompagnare la nostra crescita, siamo alla ricerca di un Customer Success Manager che diventi il punto di riferimento per i nostri...
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Customer Success Manager
2 settimane fa
Milano, Italia Normo.Ai A tempo pienoOverviewNormo.ai sta crescendo: cerchiamo un Customer Success Manager!In Normo.ai l'assistente di intelligenza artificiale per commercialisti, avvocati e professionisti in ambito economico, fiscale, legale e del lavoro.Per accompagnare la nostra crescita, siamo alla ricerca di un Customer Success Manager che diventi il punto di riferimento per i nostri...
