Guest Experience Manager | season 2026 | Grand Hotel Timeo, a Belmond Hotel
1 giorno fa
Guest Experience Manager | season 2026 | Grand Hotel Timeo, a Belmond Hotel For the role of Guest Experience Manager at Grand Hotel Timeo, a Belmond Hotel, we are seeking an exceptional and dynamic profile to lead and elevate every aspect of our guest journey. This pivotal role is responsible for overseeing and innovating all guest-facing touchpoints, from initial welcome to departure, ensuring every interaction exceeds expectations. The successful candidate will be a visionary leader, passionate about hospitality, and dedicated to crafting unforgettable experiences through meticulous attention to amenities, services, and personalized care.Primary ResponsibilitiesTaking full ownership and leadership of all guest experience initiatives and strategies.Continuously reviewing, enhancing, and innovating amenities and services to meet guest needs.Meticulously mapping and optimizing the entire guest journey for delightful experiences.Championing a personalized approach to guest service, accommodating individual preferences.Working closely with all departments for seamless communication and cohesive guest satisfaction.Maintaining the highest standards of quality and presentation for all guest areas and amenities.Gathering and analyzing guest feedback to drive continuous improvement across all facets.Managing relevant budgets effectively, ensuring optimal resource allocation for guest experience.RequirementsProven experience in a guest services or management role within luxury hospitality, with at least 3 years in a similar capacity.Strong knowledge of luxury service standards and guest relations.Excellent communication skills in English; fluency in Italian or other languages is a plus.Possess a degree in Hospitality Management or a related field.Ability to work well under pressure, with strong problem-solving skills and a proactive approach.Demonstrated leadership abilities, inspiring teams to deliver outstanding service.Flexibility to work evenings, weekends, and holidays as required.Benefits At Belmond we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests.Seasonal contract according to "C.C.N.L. Settore Turismo - Federalberghi."Corporate Welfare provided.Team social events.Meals provided at our staff canteen during working hours.A unique opportunity to gain experience in a world-class luxury environment.Participation in the hotel's training and development programs.Seniority level:Mid-Senior levelEmployment type:Full-timeJob function:Management and ManufacturingIndustries:Hospitality#J-18808-Ljbffr
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Taormina, Italia Altro A tempo pienoGuest Experience Manager | season 2026 | Grand Hotel Timeo, a Belmond HotelFor the role of Guest Experience Manager at Grand Hotel Timeo, a Belmond Hotel, we are seeking an exceptional and dynamic profile to lead and elevate every aspect of our guest journey. This pivotal role is responsible for overseeing and innovating all guest-facing touchpoints, from...
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Taormina, Italia Altro A tempo pienoAssistant Reception Manager | season 2026 | Grand Hotel Timeo, a Belmond Hotel1 day ago | Be among the first 25 applicantsIn the role of Assistant Reception Manager at Grand Hotel Timeo, a Belmond Hotel, you will be a key leader within our Front Office department. You will support the Reception Manager in guiding the team, ensuring seamless daily operations,...
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taormina, Italia Altro A tempo pienoAssistant Reception Manager | season 2026 | Grand Hotel Timeo, a Belmond Hotel1 day ago | Be among the first 25 applicantsIn the role of Assistant Reception Manager at Grand Hotel Timeo, a Belmond Hotel, you will be a key leader within our Front Office department. You will support the Reception Manager in guiding the team, ensuring seamless daily operations,...
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Taormina, Italia Altro A tempo pienoHousekeeping Assistant | season 2026 | Grand Hotel Timeo, a Belmond Hotel 1 day ago Be among the first 25 applicantsAs an Housekeeping Assistant at Grand Hotel Timeo, A Belmond Hotel, you will be an essential part of our dedicated team, playing a vital role in ensuring our guests experience impeccable cleanliness and comfort throughout their stay. You will...
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Taormina, Italia Altro A tempo pienoNight auditor | season 2026 | Grand Hotel Timeo, a Belmond Hotel As a Night Auditor at Grand Hotel Timeo, a Belmond Hotel, you will play a crucial role in ensuring the seamless financial operations and guest security during the overnight hours. Working diligently behind the scenes, you will be responsible for balancing the day's accounts and preparing the...
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Taormina, Italia Altro A tempo pienoNight auditor | season 2026 | Grand Hotel Timeo, a Belmond HotelAs a Night Auditor at Grand Hotel Timeo, a Belmond Hotel, you will play a crucial role in ensuring the seamless financial operations and guest security during the overnight hours. Working diligently behind the scenes, you will be responsible for balancing the day's accounts and preparing the...
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Taormina, Italia Altro A tempo pienoHousekeeping Assistant | season 2026 | Grand Hotel Timeo, a Belmond Hotel1 day ago Be among the first 25 applicantsAs an Housekeeping Assistant at Grand Hotel Timeo, A Belmond Hotel, you will be an essential part of our dedicated team, playing a vital role in ensuring our guests experience impeccable cleanliness and comfort throughout their stay. You will...
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Taormina, Italia Altro A tempo pienoDemi chef de bar | season 2026 | Grand Hotel Timeo, a Belmond Hotel 1 day ago Be among the first 25 applicantsIn the role of Demi Chef de Bar at Grand Hotel Timeo, you will be a creative and skilled member of our bar team, dedicated to crafting exceptional beverages and providing sophisticated service to our guests. You will assist in the daily operations of...
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Taormina, Italia Altro A tempo pienoDemi chef de bar | season 2026 | Grand Hotel Timeo, a Belmond Hotel1 day ago Be among the first 25 applicants In the role of Demi Chef de Bar at Grand Hotel Timeo, you will be a creative and skilled member of our bar team, dedicated to crafting exceptional beverages and providing sophisticated service to our guests. You will assist in the daily operations of...
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Taormina, Italia Altro A tempo pienoOverviewIn the pivotal role of SPA Manager at Grand Hotel Timeo, a Belmond Hotel, for our brand-new Dior SPA opening in 2026, you will be the pioneering leader responsible for bringing to life an unparalleled luxury wellness experience from its very inception. This is a unique opportunity to shape and define the SPA's identity, embodying the prestige and...
