Customer Order Management Representative
2 giorni fa
DESCRIPTIONWe are looking for a talented Customer Order Management Representative to join our team specializing in Supply Chain Planning for Cummins in Milano, Lombardia, Italy.In this role, you will make an impact in the following ways:Serve as the primary point of contact for the Italy-based PowerGen Projects team, managing purchase requests, purchase orders, customer orders, and coordinating transportation and logistics for gensets and parts.Plan and organize the full order-to-delivery process, ensuring correct export/customs documentation, compliance with regulations, and on-time delivery to customer sites.Manage all Customer Order Management (COM) tasks for assigned PowerGen project accounts across Europe, supporting customers throughout the entire order lifecycle.Act as a single point of contact to customers, distribution centers, manufacturing sites, and cross-functional teams, ensuring accurate documentation and continuous communication.Investigate and resolve complex customer inquiries and escalations by leveraging system knowledge, process understanding, and detailed research, while maintaining accurate records.Support the transition of work into the new COM structure and participate in transformation activities to improve service delivery to the PowerGen group.Liaise with customers and manufacturing locations on quality issues by submitting non-conformance claims and supporting customer visits, reporting, and documentation requirements.Contribute to departmental improvement by understanding COM policies and metrics, preparing internal and external reports, and participating in or leading process improvement initiatives.RESPONSIBILITIESTo be successful in this role you will need the following:Experience in supply chain planning and customer-facing roles, with the ability to manage complex order processes and interact confidently with external stakeholders.Strong problem-solving and organizational skills, able to coordinate multiple tasks, resolve issues proactively, and maintain accuracy in a fast-paced environment.Excellent communication and collaboration abilities, skilled at building customer relationships, working across teams, and delivering clear, audience-focused communication.Proficient in English and MS Office tools (Excel, Word, etc.), with the technical capability to manage data, documentation, and system-based workflows effectively.QUALIFICATIONSEducation/ Experience:Experience in a supply chain planning position.Experience using ERP systems.Experience in a customer-facing role would be beneficial but is not mandatory.#J-18808-Ljbffr
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Customer Order Management Representative
2 giorni fa
Milan, Italia Altro A tempo pienoCustomer Order Management Representative Location: Milano, Lombardia, ItalyDepartment: Supply Chain Planning for Cummins EuropeOrganization: Cummins Inc.Role Category: On-site with FlexibilityJob Type: OfficeEmployment Type: Full-timeReqID: Relocation Package: No100% On-Site: NoResponsibilitiesServe as the primary point of contact for the Italy-based...
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Customer Order Management Representative
1 settimana fa
Milan, Italia Cummins Inc. A tempo pienoDESCRIPTION We are looking for a talented Customer Order Management Representative to join our team specializing in Supply Chain Planning for Cummins in Milano, Lombardia, Italy. In this role, you will make an impact in the following ways: Serve as the primary point of contact for the Italy-based PowerGen Projects team, managing purchase requests, purchase...
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Customer Order Management Representative
2 giorni fa
Milan, Italia Altro A tempo pienoCustomer Order Management RepresentativeLocation: Milano, Lombardia, ItalyDepartment: Supply Chain Planning for Cummins EuropeOrganization: Cummins Inc.Role Category: On-site with FlexibilityJob Type: OfficeEmployment Type: Full-timeReqID: Relocation Package: No100% On-Site: NoResponsibilitiesServe as the primary point of contact for the Italy-based PowerGen...
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Customer Order Management Representative
2 giorni fa
Milan, Italia Altro A tempo pienoDESCRIPTION We are looking for a talentedCustomer Order Management Representativeto join our team specializing inSupply Chain PlanningforCumminsinMilano, Lombardia, Italy.In this role, you will make an impact in the following ways:Serve as the primary point of contact for the Italy-based PowerGen Projects team, managing purchase requests, purchase orders,...
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Order to Cash
6 giorni fa
Milan, Italia Vertiv A tempo pienoAt Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $ billion in sales, a strong customer base and global reach spanning nearly 70...
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Order to Cash
2 giorni fa
Milan, Italia Altro A tempo pienoAt Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $ billion in sales, a strong customer base and global reach spanning nearly 70 countries,...
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European PowerGen Order Coordinator – On‑Site
2 giorni fa
Milan, Italia Altro A tempo pienoA leading manufacturing company is looking for a Customer Order Management Representative in Milan. This entry-level role involves managing customer orders, coordinating logistics, and ensuring on-time delivery while establishing effective communication with various teams. Ideal candidates should have strong problem-solving, organizational skills, and...
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Customer Support Representative
2 settimane fa
Milan, Italia Essence Coaching Group A tempo pienoCustomer Support Representative - Romanian + English Are you a Romanian-speaking professional ready for a dynamic customer support role? We're hiring a Customer Support Representative (Romanian + English) to join our On-Site team. This is a great opportunity to use your language skills to support a major international project. What You’ll Do • Deliver...
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Client Services Representative
2 giorni fa
Milan, Italia Altro A tempo pienoClient Services Representative Department:Client Services/Customer SuccessEmployment Type:Full TimeLocation:Milan 4905Reporting To:Arpana NanjiCompensation:$18.00 - $22.00 / hourDescription Group O is seeking a Client Services Representative responsible excellent client services initiatives and service.As a Client Services Representative, you will be the...
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Client Services Representative
2 giorni fa
Milan, Italia Altro A tempo pienoClient Services RepresentativeDepartment: Client Services/Customer SuccessEmployment Type: Full TimeLocation: Milan 4905Reporting To: Arpana NanjiCompensation: $18.00 - $22.00 / hourDescriptionGroup O is seeking a Client Services Representative responsible excellent client services initiatives and service.As a Client Services Representative, you will be the...
