Engineering Operations Technician, DCC Communities

Engineering Operations Technician, DCC CommunitiesJob ID: | Amazon Data Services, Inc.Join our dynamic team and become a critical guardian of technological infrastructure As a Data Center Engineering Technician, you'll play a pivotal role in maintaining the heartbeat of mission‑critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary 99.999% uptime, keeping the digital world running smoothly and efficiently.Key Job ResponsibilitiesDaily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability.Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS).Assist in troubleshooting of facility and rack‑level events within internal Service Level Agreements (SLA).Perform rack installs and rack decommissioning within internal SLA.Perform PM, troubleshooting, root‑cause analysis, and repair of electrical and mechanical equipment.Technical writing to support change management program.Monitor daily work requests and manage to resolution, and execute projects from conception to completion.On‑site support of contractors, sub‑contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation.Work schedule changes depending on specific site needs. Shifts can be up to 12 hours and may rotate on a predefined schedule. Some locations have on‑call rotations.Role may support more than one location/site.Physical RequirementsWillingness and demonstrated ability to work in the following physical conditions with reasonable accommodations: regularly lift and/or move up to 39 pounds independently; participate in group lifts for 40+ pounds; maintain balance and perform construction tasks while on a ladder; regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position; work in an environment requiring provided ear protection.Essential RequirementsAbility to travel to or commute between data center locations as needed.Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational.Travel frequency will vary based on business needs and operational status of assigned facility.Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs.A Day in the LifeThis role acts as Amazon’s front line for hands‑on electrical and mechanical equipment preventative maintenance (PM) and troubleshooting, reporting to a site’s Data Center Facility Manager (FM). The technician maintains, operates, and troubleshoots mission‑critical data center facility equipment including stand‑by diesel generators, related fuel systems, three‑phase electrical systems (switchgear, UPS units, PDUs, wet cell batteries and associated systems), mechanical equipment (CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers and associated systems, pumps, and motors). Additional support equipment includes fire/life safety equipment, building automation systems, and general facilities equipment.About the TeamDiverse experiences are valued. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Basic Qualifications2+ years of relevant work experience.Experience in relevant work.Can bend or twist the body into unusual positions while working.Can use hands to manipulate small wires and objects.Can walk on job sites in uneven terrain.Can work at heights and from ladders.Preferred Qualifications4+ years of data center engineering experience.Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or a related field.Knowledge of network design and layout as well as low voltage (copper/fiber) cabling.Experience in data center engineering.Can perform physical tasks all day without becoming overly tired.Equal Opportunity StatementAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Compensation and BenefitsThe base salary range for this position is $36.00 – $63.00 USD hourly. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and optional Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at