After sales manager

11 ore fa


Florence, Italia Air Rail A tempo pieno

Attualmente abbiamo bisogno di inserire in Italia un Responsabile post-vendita per il settore della movimentazione aeroportuale.Compiti e responsabilitàGestione dei contratti e dei serviziAmministrare i contratti di manutenzione e le assistenze tecniche ai clienti.Supervisionare la manutenzione del parco macchine a noleggio.Relazione con i clientiComunicare risultati e azioni derivanti dalle segnalazioni aperte.Gestire la fatturazione del servizio.Report e controlloInformare periodicamente il superiore sull’andamento di ogni contratto/cliente (attività e dati economici).Mantenere aggiornati i registri di attività e controllo economico.Operazioni e pianificazioneMonitorare e chiudere gli ordini di lavoro.Pianificare e coordinare manutenzioni preventive, correttive e bollettini di servizio.Gestire le garanzie nelle intranet dei produttori.Gestire il processo di fine noleggio.Miglioramento continuo e coordinamentoCollaborare alla pianificazione e all’implementazione di miglioramenti nell’area Servizio Clienti.Supporto tecnico e gestione dei subappalti.Consegna e formazionePartecipare alla consegna delle macchine e alla formazione dei clienti quando necessario.Gestione delle segnalazioniSegnalare qualsiasi problema significativo che possa influire sulla fiducia del cliente o sulla relazione commerciale.Competenze richiesteProattivitàPrecisioneConoscenza di meccanicaUso di ExcelEsperienza richiestaMinimo 5 anni in posizione simileContratto a tempo indeterminatoOrario a tempo pienoAuto aziendaleDisponibilità a viaggiareFigline e Incisa Valdarno, Tuscany, Italy 6 months ago#J-18808-Ljbffr



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