Gouvernante (m/f/d)

1 giorno fa

funes, trentino alto adige, Italia SAN SONNEA Tempo pieno

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Your Tasks

Overall responsibility for the Housekeeping department and the impeccable presentation of our suites
Lead, train and develop the Housekeeping team
Organise and coordinate all Housekeeping operations, including staff scheduling and workforce planning
Develop, implement and continuously monitor Housekeeping standards at a 5-star level
Inspect and approve suites prior to guest arrival, ensuring the highest standards of cleanliness and presentation
Create individual suite setups, including wellness areas, daybeds, fireplaces and outdoor bathtubs
Organise and ensure the quality of turn-down service and special preparations for our guests
Coordinate In-Room Dining setups in close collaboration with the kitchen and service teams
Take responsibility for linen management, amenities, supplies and high-quality equipment
Work closely with Front Office, Guest Experience, Technical Services and all relevant operational departments
Foster a professional, welcoming and quality-driven Housekeeping culture

Your Profile

Several years of experience as a Gouvernante, Executive Housekeeper or in a comparable leadership position within upscale or luxury hospitality
Strong quality awareness and high standards of cleanliness, aesthetics and presentation
Experience in attending to the needs of discerning international guests and handling high-quality furnishings and equipment
Strong leadership skills, empathy and excellent organisational abilities
Structured, independent and solution-oriented working style with a strong sense of responsibility
Confident and professional manner with excellent communication and teamwork skills
Understanding of Housekeeping as an essential part of an exceptional guest experience
Excellent Italian language skills; German or English is an advantage

What We Offer

The opportunity to actively shape the Housekeeping culture and quality standards of a new luxury resort from the very beginning
The chance to work in one of the most exclusive five-star hideaways in the Dolomites
Full-time position with long-term career prospects
Training opportunities and individual professional development
Attractive salary including additional benefits
Direct collaboration with the General Management and operational departments, with short decision-making processes
Staff accommodation
Meals provided also on days off (breakfast, lunch, and dinner)
Exclusive discounts on Spa treatments, products, and stays within the SAN SONNEA Collection and partner hotels

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