Customer Service Platform

4 giorni fa

Turin, Italia Tesisquare Spa A tempo pieno

TESISQUARE, with 30 years of experience, founded in Bra (CN) and active nationally and internationally, is a technology partner specialized in the design and implementation of collaborative digital ecosystems in supply chain management processes. The company is constantly engaged in the implementation of innovative platforms and solutions to support the entire digital transformation lifecycle. TESISQUARE's approach is based on the Values of Respect, Transparency, Accountability, Customer Centricity, Team Work, and Innovation, with a focus on own People. We offer a dynamic, young and growing environment with the following benefits: Hourly flexibility; Smart working (hybrid mode); Food vouchers; Training & Certification. In view of strengthening the Event Platform and Retail team, we are looking for a: Customer Service Platform & Retail Support The selected candidate will be responsible for monitoring the proper functioning of the Production system, managing alarms and alerts raised by various monitoring systems. They will ensure the correct processing of data flows in and out of connected systems, intervening to resolve and/or report any anomalies. When necessary, the resource will interface with colleagues from other specialized teams to resolve any critical issues or problems. Specifically, the candidate will be responsible for: Diagnosing and resolving issues related to our software solutions Documenting incidents and solutions using a ticketing system (e.g., ServiceNow) Interfacing with clients and vendors to resolve software-related problems Collaborating with other internal teams to proactively resolve incidents The role requires the following qualifications: High school diploma in IT and/or scientific fields and/or a university degree in Computer Science and/or scientific disciplines Previous experience in a similar role is considered a plus, even if limited Experience using ticketing systems Good knowledge of SQL Strong problem-solving skills and a proactive approach toward clients Excellent analytical skills Availability to work in 3 shifts and be on-call Excellent command of the English language Location: Turin office or Headquarters in Roreto di Cherasco (CN)

  • Customer Success Specialist

    2 settimane fa

    Greater Turin Metropolitan Area, Italia Young Platform A tempo pieno

    Customer Support SpecialistYoung Platform is a FinTech startup based in Turin that aims to become a smart digital bank natively focused on new digital services.Our mission is to make the world of digital assets accessible to all. We want to help make the cryptocurrency industry fairer and more meaningful for everyone. That's why our exchanges allow you to...

  • Customer Service

    2 settimane fa

    Turin, Piemonte, Italia Atlas Copco Group A tempo pieno

    About UsWelcome to the world of supply chain excellence at Atlas Copco Our Distribution Center in Torino (TDC) stands as a pivotal logistics hub catering to piston and screw compressors, dryers, accessories, and tools. Serving the Professional Air and Industrial Air divisions within the Compressor Technique business area, we are dedicated to delivering...

  • Customer service officer german

    1 settimana fa

    Turin, Italia Hlpy A tempo pieno

    Hlpy ,born in 2020 is a tech road assistance insurance start-up founded by a group of visionaries who quickly understood the needs of many global customers. They developed a digital and modern solution that has revolutionized the sector.This dream is growing continuously, and we are on a mission to expand in other markets soon. Our business offers a B2 B2 C...

  • customer service multilingua

    5 giorni fa

    Turin, Piemonte, Italia Tempor S.p.a. - Agenzia per il Lavoro A tempo pieno

    TEMPOR S.p.A. – Agenzia per il Lavoro del GRUPPO ATTAL, Filiale di Ivrea, ricerca 2 Operatori/Operatrici CUSTOMER SERVICE MULTILINGUA per un'importante azienda del settore IT.Hai una buona conoscenza delle lingue straniere e cerchi un'opportunità in ambito tecnico-informatico? Candidati ora e dai uno slancio alla tua carriera nel mondo...

  • Content Moderator

    1 giorno fa

    Turin, Italia Altro A tempo pieno

    Content Moderator / Customer Service Agent with Italian - Portugal (on-site) Turin, Metropolitan City of Turin, ItalyJob Openings Content Moderator / Customer Service Agent with Italian - Portugal (on-site)About the job Content Moderator / Customer Service Agent with Italian - Portugal (on-site) We're Hiring: Content Moderator / Customer Service Agent with...

  • Content Moderator

    24 ore fa

    Turin, Italia Altro A tempo pieno

    Content Moderator / Customer Service Agent with Italian - Portugal (on-site)Turin, Metropolitan City of Turin, Italy Job Openings Content Moderator / Customer Service Agent with Italian - Portugal (on-site) About the job Content Moderator / Customer Service Agent with Italian - Portugal (on-site)We're Hiring: Content Moderator / Customer Service Agent with...

  • Multilingual Customer Service Specialist

    5 giorni fa

    Metropolitan City of Turin, Italia Cross Border Talents A tempo pieno

    Locations: Athens & LisbonWork Models: Remote Hybrid On-site We are currently looking for customer service specialists to join international teams based in Greece and Portugal . If you have strong communication skills in English and one of the following languages Dutch, French, German, Italian, Polish, Norwegian, Czech, Portuguese, Spanish, Swedish, Finnish,...

  • Customer Service

    2 settimane fa

    Turin, Italia hlpy A tempo pieno

    hlpy ,born in 2020 is a tech road assistance insurance start-up founded by a group of visionaries who quickly understood the needs of many global customers. They developed a digital and modern solution that has revolutionized the sector.Our dream started in Italy, has expanded into France, Spain and Germany. This dream is growing continuously, and we are on...

  • Customer Service

    3 settimane fa

    Turin, Italia hlpy A tempo pieno

    hlpy ,born in 2020 is a tech road assistance insurance start-up founded by a group of visionaries who quickly understood the needs of many global customers. They developed a digital and modern solution that has revolutionized the sector.Our dream started in Italy, has expanded into France, Spain and Germany. This dream is growing continuously, and we are on...

  • Customer service

    7 giorni fa

    Turin, Italia Hlpy A tempo pieno

    hlpy ,born in 2020 is a tech road assistance insurance start-up founded by a group of visionaries who quickly understood the needs of many global customers. They developed a digital and modern solution that has revolutionized the sector.Our dream started in Italy, has expanded into France, Spain and Germany. This dream is growing continuously, and we are on...