Customer Success Engineer
4 giorni fa
Customer Success Engineer - Italian SpeakingJoin Darktrace to apply for the Customer Success Engineer - Italian Speaking role. Darktrace is a global AI‑powered cybersecurity leader protecting around 10,000 organizations worldwide.The Customer Success Engineer (CSE) is a key member of the Customer Experience (CX) team, responsible for helping existing Darktrace customers adopt and get maximum value from the platform and services.ResponsibilitiesAct as a Darktrace and security expert, consulting customers on cybersecurity solutions.Develop and maintain deep knowledge of the Darktrace platform, ensuring self‑sufficiency across all coverage areas.Conduct deployment discovery and architecture design reviews to maximize value across Network, Email, and Cloud deployments.Maintain relevant Darktrace certifications and stay current with industry knowledge.Use consultative guidance to shape customer priorities and align technical solutions.Discover and document customer needs, map solutions, and drive adoption.Own KPIs and renewal metrics to improve deployment and value delivery.Collaborate across teams—Customer Success Managers, Renewals, Analysts, Operations, and Sales—to meet customer goals.Communicate effectively with all personas, from IT admins to C‑suite executives.Document and update internal systems, maintaining organized records.Provide mentorship to junior CSE team members.QualificationsRelevant experience in Customer Success Engineering, Technical
-
Customer Success Engineer
1 settimana fa
milano, Italia Akamas A tempo pienoWe’re redefining cloud and Kubernetes resource optimization with AI. Join us!Akamas is a software platform that reshapes IT resource optimization through AI, automation, and the domain expertise we’ve developed by working with some of the most demanding enterprise customers worldwide, achieving unprecedented levels of performance, efficiency, and cost...
-
Customer Success
4 giorni fa
milano, Italia e-Novia A tempo pienoJoin to apply for the Customer Success & Application Engineer role at e-Novia As a Customer Success & Application Engineer, you will be responsible for the successful implementation and adoption of Smart Robots solutions at customer sites, directly or through our network of partners and integrators. You will coordinate technical delivery activities, provide...
-
Customer Success Engineer
2 settimane fa
milano, Italia Akamas A tempo pienoWe’re redefining cloud and Kubernetes resource optimization with AI. Join us!Akamas is a software platform that reshapes IT resource optimization through AI, automation, and the domain expertise we’ve developed by working with some of the most demanding enterprise customers worldwide, achieving unprecedented levels of performance, efficiency, and cost...
-
Customer Success
2 settimane fa
Milano, Italia Smart Robots A tempo pienoSmart Robots, a scale-up within the e-Novia Group, digitalizes manual operations in manufacturing through 3D vision, augmented reality, and artificial intelligence technologies.Our mission is to enable intelligent, efficient, and human-centred factories by providing tools that support operators, improve quality, and digitalize manual processes.With over 100...
-
Robotics Customer Success
2 settimane fa
Milano, Italia E-Novia Spa A tempo pienoA technology firm specializing in robotics seeks a Customer Success & Application Engineer to implement Smart Robots solutions and ensure successful adoption.This role involves coordinating project activities, addressing customer needs, and supporting post-deployment phases.Candidates should have a degree in engineering and 3-6 years of relevant experience,...
-
Customer Success Engineer
6 giorni fa
Milano, Italia Darktrace Ltd A tempo pieno###Customer Success Engineer - Italian Speaking page is loaded## Customer Success Engineer - Italian Speakinglocations: Milan Officetime type: Full timeposted on: Posted Yesterdayjob requisition id: JR100696Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013,...
-
Customer Success Engineer
6 ore fa
Milano, Italia Darktrace Ltd A tempo pieno###Customer Success Engineer - Italian Speaking page is loaded## Customer Success Engineer - Italian Speakinglocations: Milan Officetime type: Full timeposted on: Posted Yesterdayjob requisition id: JR Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day.Founded in ****, Darktrace...
-
Customer Success Assistant
2 settimane fa
Milano, Italia Mapp Digital A tempo pieno**WHAT YOU WILL DO**: The Customer Success Team manage our customers’ journey at Mapp. This includes a Mapp customer’s experience, adoption of product functionality and services, routine product support, program optimization and revenue expansion opportunities. Mapp’s Customer Success Team is the primary interface for all inquiries and actively build...
-
Customer Success Manager
3 settimane fa
Milano, Italia LHH A tempo pienoLHH Per innovativa azienda toscana stiamo selezionando un brillante e ambizioso profilo di Customer Success Manager. Questa figura avrà la responsabilità di instaurare con i clienti una relazione sul lungo periodo con l'obiettivo di guidarli nelle loro scelte, gestendo la trattativa commerciale in ogni fase. Responsibilities - Gestire un portafoglio di...
-
Customer Success Manager
6 giorni fa
Milano, Italia Page Personnel Italia SPA A tempo pieno- Soluzioni software per la digitalizzazione dei processi di acquisto - Customer Success Manager Azienda Il nostro cliente è una solida realtà specializzata nello sviluppo di soluzioni software per la digitalizzazione dei processi di acquisto. La piattaforma è progettata per ottimizzare i processi di acquisto e favorire la collaborazione end-to-end tra le...
