Customer Service Specialist
6 giorni fa
Working at Freudenberg: "We will wow your world" This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 52,000 employees a networked and diverse environment where everyone can thrive individually. Be surprised and experience your own wow moments. Some of your Benefits Cafeteria/ Canteen Diversity & Inclusion Flexible Work Models International Opportunities Sustainability & Social Commitment - Pinerolo - Hybrid Work Freudenberg Sealing Technologies S.a.s. di Externa Italia S.r.l.u. You support our team as CUSTOMER SERVICE SPECIALIST **Responsibilities**: - Order Validation & Entry: Conduct order validations and entries. - Order Confirmation: Confirm customer order receipt, creation, and delivery. - Monitoring & Management: Monitor and track order statuses, managing claim cases and returns. - Communication: Provide clear and consistent communication between customers and internal production. - Customer Support: Serve as the primary contact for customers, including cases of issues or escalation. - Projects & Initiatives: Support transfer projects and process improvement initiatives. **Qualifications**: - Educational Background: Bachelor's Degree in Language or Economic Field; advanced degree preferred or compensating years of experience. - Professional Experience: Specified years of customer service experience is a plus. - Skills: SAP experience. - Languages: Fluent-level English, French and German. The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law. Additional Information Maria Pia Franco 0121 392222
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Customer Service Specialist
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Pinerolo, Italia Freudenberg Sealing Technologies A tempo pienoWorking at Freudenberg: "We will wow your world!" This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 52,000 employees a networked and diverse environment where everyone can thrive individually. Be surprised and experience your own wow moments. Some of your Benefits...
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pinerolo, Italia Altro A tempo pienoJoin to apply for the Customer Service Specialist (f/m/d) role at Freudenberg Sealing TechnologiesWorking at Freudenberg: \"We will wow your world!\" This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 52,000 employees a networked and diverse environment where everyone can...
