Inside Sales Manager

**Country**: Italy **Location**: Via Sempione, 247 c/d 20016 Pero (MI), Italy **Role**: Inside Sales Manager **Location**: Pero, Lombardy **Full/ Part-time**: - time> **Build a career with confidence** Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. **About the role** Sells products and services typically via phone or online orders (with quotas and/or productivity needs). Assists with the proposal generation process and manages agreement renewals and product upgrades for assigned accounts. Generates leads through placing phone calls to lists of potential customers and handles 3rd party component sales. Responds to routine sales leads from sales engineers, sales reps or managers. Sells products and/or services to commercial firms; calls on customers; demonstrates products; prepares forms and sales paperwork. **Key Responsibilities**: As a (specify role), you’ll be responsible for: - Manages team of primarily entry and intermediate professionals or team leaders of Technical / Business Support or - Production / Maintenance employees, with flexibility to determine how assignments are completed (e.g., objectives and approaches to completing work). - Sets day-to-day goals and objectives for team members. - Problems faced may be difficult, but typically are not complex. - Explains policies, practices, and procedures. - Supervises the activities of the staff under their responsibility, setting priorities, providing guidelines, structuring the different - stages of the work undertaken in the area, providing guidance on the best decisions to be taken. - Identifies training needs and trains team members in order to generate expected operational results. - Presents at trade shows to increase visibility of the organization. - Establishes a planned program for sales coaching, working with inside sales representatives on all aspects of the sales process. - Makes coaching sales calls with inside sales reps to provide feedback. - Establishes clear performance expectations for the insides sales team. Uses standards to assess the behavior, activities and - performance of each team member. Provides consistent feedback to motivate team toward improved performance. - Analyzes booking/sales/shipment monthly to ensure all orders are met. - Collaborates with sales teams to understand customer requirements to promote the sale of company products, and to provide - sales support. **Requirements**: We are looking for people who are as a minimum you must have: - Understands basic management approaches such as work scheduling, prioritizing, coaching and process execution - Requires specialized knowledge of technical or operational practices - University Degree and a minimum of 3 years prior relevant experience **Benefits** We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary. - Have peace of mind and body with our health insurance - Make yourself a priority with flexible schedules, parental leave and our holiday purchase scheme - Drive forward your career through professional development opportunities - Achieve your personal goals with our Employee Assistance Programme **Our commitment to you** Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is _The Carrier Way_. Join us and make a difference. **Carrier is An Equal **Opportunity/Affirmative** Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.** **Job Applicant's Privacy Notice**: Click on this link to read the Job Applicant's Privacy Notice