Customer Service Internship

2 settimane fa

Bologna, Italia Coesia A tempo pieno

**About the Company**
ACMA, headquartered in Bologna, Italy, is one of the leading manufacturers of packaging machines in the consumer goods market, with a large international share.

ACMA designs and manufactures automatic packaging machines for a range of industries, including confectionery (chocolate, baked goods, candies and gums), personal and home care (liquids, powders and bars), tea and coffee.

ACMA is part of Coesia, a group of innovation-based industrial and packaging solutions companies operating globally, headquartered in Bologna, Italy.

Coesia has 137 operating units in 36 countries, a turnover of about 2,015 million euros in 2022 and over 8,000 employees.
**About the Role**

We are looking for a 6 months Intern to support the ACMA Customer Service team in the following activities:

- Creating offers and economic proposals for Spare Parts in collaboration with the tutor;
- Supporting the team in the spare parts business to achieve the area objectives. This involves preparing spare parts offers, constant follow-up of the same, creation of suggested spare parts lists; monitoring of market penetration and new actions to increase the business;
- Supporting ACMA foreign company offices for the previously listed activities by supervising the progress in achieving the economic targets;
- Providing remote support to our Client Companies worldwide.

**What You Need to Be Successful**
- Degree in Economics & Business Administration or Languages;
- Excellent knowledge of English language preferably at a business level. The knowledge of a third language is highly appreciated plus (German, Spanish or French);
- Knowledge of SAP is a favorable plus;
- Communication skills and customer orientation;
- Strong human relationship builder among different professional environments and diverse cultures;
- Precise and meticulous, attention to details is fundamental;
- Highly organized;
- Previous experience in Customer Service will be appreciated.

Job Reference: CGS11905

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