End User Service Manager
2 settimane fa
End User - Service Manager - Data Center - Service Desk
La tua nuova azienda
Hays Solutions, società del gruppo multinazionale Hays, quotata al London Stock Exchange, offre servizi di consulenza in ambito Information Technology con l'obiettivo di contribuire al successo e al progresso tecnologico delle aziende.
Nell’ambito di un ambizioso piano di sviluppo, Hays cerca un End User Service Manager.
Di cosa hai bisogno per aver successo
La figura si posizionerà all’interno del team di gestione delle infrastrutture IT, con responsabilità sulle seguenti aree:
- Servizi di supporto all’utente finale
- Strumenti di collaborazione
- Printing
- Gestione Asset
Il consulente dovrà svolgere un ruolo di coordinamento, mantenendo i livelli di servizio concordati, gestendo i contratti in essere con i fornitori ed il organizzando le risorse interne. Sarà inoltre richiesto di portare a termine progetti di rinnovamento e sviluppo dei servizi in accordo con il responsabile delle infrastrutture IT.
Sono requisiti fondamentali:
- Almeno 5 anni di esperienza in ruolo analogo su società di dimensioni medio grandi (+ 1000 utenti)
- Conoscenza approfondita delle pratiche di gestione ITIL
- Ottima conoscenza della lingua Inglese per la gestione delle interazioni con i colleghi esteri
- Capacità di lavoro in squadra
- Capacità di reporting
Sono inoltre preferenziali rispetto al ruolo le seguenti doti/esperienze:
- Conoscenza sistema Service Now
- Esperienza di budgeting
- Risoluzione di problemi/troubleshooting
- Escalation
Cosa devi fare ora
-
End User Service Manager
7 giorni fa
Milano, Italia Ecit A tempo pienoLocalità - Milano - Livello di carriera - Senior - Tipo di contratto - Tempo indeterminato - Descrizione posizione **Chi siamo?** Siamo una società dinamica, giovane e flessibile che opera da oltre 10 anni nel campo dell'Information & Communication Technology. Offriamo servizi e soluzioni altamente qualificati a partner e Clienti di livello Enterprise...
-
Global End User Computing IT Manager
5 giorni fa
milano, Italia Prysmian Group A tempo pienoWho we arePrysmian is a global cabling solutions provider leading the energy transition and digital transformation.Prysmian is a public company listed on the Italian Stock Exchange with almost 150 years of experience, over 33000 employees, 104 plants and 27 R&D centers in over 50 countries.Your contribution to Prysmian's SuccessWe are looking for Global End...
-
Global End-User Computing IT Manager | Hybrid, Milan
3 settimane fa
Milano, Italia Prysmian Group A tempo pienoA leading global cabling solutions provider is seeking a Global End User Computing IT Manager. This role involves managing end-user computing infrastructure and ensuring its stability and innovation. Required skills include fluency in English and Italian, a Master's degree in IT, and 6 years of relevant experience. The position offers a hybrid working model...
-
Global End User Computing IT Manager
7 giorni fa
Via Milano, Italia Prysmian Group A tempo pienoWho we are Prysmian is a global cabling solutions provider leading the energy transition and digital transformation. Prysmian is a public company listed on the Italian Stock Exchange with almost 150 years of experience, over 33000 employees, 104 plants and 27 R&D centers in over 50 countries. Your contribution to Prysmian's Success We are looking for Global...
-
IT End User Service Desk
4 giorni fa
Milano, Lombardia, Italia Prada A tempo pienoFounded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Church's and Car Shoe brands, and has employees of over 100 nationalities.JOB PURPOSEThe IT Service Manager for the Service Desk is...
-
Store Service Advisor
7 giorni fa
Milano, Italia END A tempo pienoRecognised as one of the fastest growing Companies in the UK, it's a really exciting time to be joining END. If you're positive, passionate and dedicated and want to be part of our future success this could be the role for you. **STORE SERVICE ADVISOR - PART-TIME, MILAN** END. provides by far the widest range of menswear fashion available anywhere in the...
-
Store Service Advisor
10 ore fa
Milano, Italia END A tempo pienoRecognised as one of the fastest growing Companies in the UK, it's a really exciting time to be joining END. If you're positive, passionate and dedicated and want to be part of our future success this could be the role for you. **STORE SERVICE ADVISOR - MANDARIN SPEAKING - PART-TIME, MILAN** END. provides by far the widest range of menswear fashion...
-
Store Employee Experience Manager
7 giorni fa
Milano, Italia END A tempo pienoEND. is a contemporary menswear and womenswear retailer that combines the best of luxury fashion and emerging designers with the most exclusive sport and streetwear. END. have leveraged brand trust and consumer engagement to build credibility with brands and set up unique collaborations and exclusive designs. Bringing a highly curated selection of more than...
-
Store Service Advisor
7 giorni fa
Milano, Italia END A tempo pienoRecognised as one of the fastest growing Companies in the UK, it's a really exciting time to be joining END. If you're positive, passionate and dedicated and want to be part of our future success this could be the role for you. **STORE SERVICE ADVISOR - MANDARIN SPEAKING - FULL-TIME, MILAN** END. provides by far the widest range of menswear fashion...
-
Store Service Advisor
11 ore fa
Milano, Italia END A tempo pienoRecognised as one of the most innovative Companies in the UK, it's a really exciting time to be joining END. If you're positive, passionate and dedicated and want to be part of our future success this could be the role for you. **STORE SERVICE ADVISOR - PART-TIME, MILAN (SEASONAL)** END. provides by far the widest range of menswear fashion available...
