Sales Operation Staff

2 giorni fa

Roma, Italia MIKI TRAVEL AGENCY ITALIA S.R.L. A tempo pieno

**1. JOB DETAILS**:
Position Title: Sales Operation Staff

Reports to: Operation manager

Department: Sales Operation

Function:
❖ Provides daily comprehensive support to the sales team by relieving them of administrative work.

❖ Analyses data, research, and/or processes

❖ Liaise between Sales and Tokyo office

**2. JOB PURPOSE**:
To conduct research and searching of travel / tour information in Japan (eg. Hotel, meals, guides and other services) base on the Sales information received

Dealing and communicating with Sales staff based in Europe regarding agent & clients’ needs and requirements

Handle Sales department inquiries related to travelling and reservation matter

To communicate with the Network Office in Japan and Sales Office in Europe on all travel information correspondence.

Ensure Sales department inquiries are satisfied courteously and efficiently through a single point of contact.

Primarily responsible for the correct booking, follow-up and cost control of services and

ensuring all field staff and partners directly involved with their bookings are fully informed

before and on tours

**3. QUALIFICATIONS, EXPERIENCE, & SKILLS**: Define the skills, knowledge and experience specific to the job in question (includes generic skills)

❖ Knowledge of MS word and Excel.

❖ Ability to multi-task in a fast-paced environment with mínimal supervision.

❖ Effective verbal and listening communications skills, computer skills including the ability to

operate spreadsheets and word processing programs at a highly proficient level

❖ Possesses great communication skills and the ability to provide excellent customer service.

❖ Basic knowledge about Japan as a tourist destination.

❖ Proactive, flexible and able to work independently.

❖ Strong accuracy skills and attention to detail

❖ Good analytical and logical thinking skill in problem solving

❖ Good interpersonal skills

❖ Italian language, native speaker

❖ English language, fluent speaker

❖ Japanese language skill is considered as a plus

Application only for residents in Rome and the province of Rome.

Contratto di lavoro: Tempo pieno, Tempo determinato
Durata contratto: 12 mesi

Retribuzione: €21.700,00 all'anno

Benefit:

- Buoni pasto

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