Inbound Operation Staff

1 settimana fa

Roma, Italia MIKI TRAVEL AGENCY ITALIA S.R.L. A tempo pieno

**Job Purpose**

Liaising with sales offices in Japan & Asia and servicing offices in Europe to ensure high standard of service quality in Italy. Booking and amending services.

**Main Responsibilities**

You will be working closely with the coach/meal/entrance/guide/coordination team and other departments within the company. You will be liaising with sales offices in Japan & Asia and operating tours in Italy ensuring high standard of service quality along with the following duties:
Booking and confirming requested ground services.

Checking itineraries and making sure schedules are feasible

Negotiating Rates and service conditions.

Collecting service information for clients and sales’ use.

Recommend ground services to sales in Japan & Asia

Validating service invoice and answering payment inquiry from suppliers.

Monitoring the quality of suppliers through services provided.

To carry out any other duties or ad-hoc projects as requested by the management.

**Person Specification**

Have at least one year experience in travel industry, ideally in group travel industry, but this is not essential.

Highly organised, able to deliver quickly and accurately

Good verbal and written communication skills

Italian as mother tongue, Fluency in English,.

Ability to adapt to diverse, multi-cultural and constantly changing environment

Able to work under pressure

A strong ‘can do’ attitude with willingness to learn and positive approach towards work and team members

Strong problem solving and communication skills

Good work ethic and ability to drive result through other

Good knowledge of Italian destinations

Application only for residents in Rome and the province of Rome.

Contratto di lavoro: Tempo pieno, Tempo determinato
Durata contratto: 12/36 mesi

Retribuzione: €20.000,00 - €22.400,00 all'anno

Benefit:

- Buoni pasto

Disponibilità:

- Dal lunedì al venerdì

Retribuzione supplementare:

- Quattordicesima
- Tredicesima

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