Account Manager, Amazon Shipping

20 ore fa

Milano, Italia Amazon Italia Transport Srl A tempo pieno

Extensive experience in account management, sales, management consulting, or roles with similarly broad scope
- Strong business acumen, as well as communication and negotiation skills
- Proven quantitative analytical capability and project management skills in addition to being customer focused, excellent attention to detail and able to effectively prioritize and multi-task
- Familiarity with Excel and knowledge of databases or CRM tools (e.g. Salesforce)

Amazon is innovating in the Operations and Logistics space and looking for a driven, entrepreneurial, and analytical Account Manager for Italy. We are looking for an account manager who will be excited by working in a new start-up environment and will have familiarity with leading B2B sales generation working with strategic customers.

The successful Account Manager will be comfortable navigating ambiguity and operating in a start-up environment. You will have experience developing relationships across a diverse customer base, drive commercial growth for the business and work effectively with functional areas such as Business, Operations, Procurement, Finance, and IT and has a proven track record of meeting and exceeding program goals and revenue targets.

Key job responsibilities
Own strategy and commercial growth for customers
Drive revenue, adoption, and market segment share for our product with key prioritization and identified trade-offs
Earn trust of customers (shippers) and recommend product solutions that fit their business needs meeting exceeding targets for customer and/or feature spend adoption
Measure performance, articulate root-cause analysis, and link to specific improvement areas
Relay market needs and requirements back to internal Amazon teams
Analyses current shipping processes and evaluate opportunities for solutions to improve end user experiences, reduce costs, and accelerate organization performance
Drive and accelerate commitment through advising customers on best practices for using our product
Assess program risks, anticipate challenges, and provide escalation management when necessary

This role will be based in Milan with possible moderate travel (maximum 25%).

Milan, MI, ITA
- Demonstrated experience in helping to develop others on your team and scaling best practices
- Entrepreneurial background with proven ability to deal with ambiguity, pivot quickly, adapt to new processes and drive local initiatives

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