High-end Business Development Specialist

4 giorni fa

Roma, Italia Bulgari A tempo pieno

Posizione

Bulgari Italia is looking for a **High-End Development Specialist** to support the development of the **High-End Business in Italy and Turkey**. The position is based in **Rome** and reports to the **HE Development Manager**.**

Responsabilità del lavoro

**Main Accountabilities**:
**Business & Client Development Support**
- Support in the regular analysis of High Jewelery/HE Watches business performance, both in terms of sales & client portfolio
- Collaborate with the CRM team to update and segment the High-End client database
- Support boutiques with client targeting for events & in-store activations, evaluating client potential

**Sales Team Coordination**
- Provide operational support to HJ/HEW Client Advisors in synergy with Store Managers for activations relating to HE Clients/Clients to be elevated to HE.
- Guide, monitor and collect feedback on client initiatives, ensuring that quality standards and client touchpoints are consistently maintained and enhanced, while maximizing the return on investment (ROI)

**Event Planning & Execution**
- Support the organization and logistics of local and international HE events in collaboration with the Marketing team (Client Itineraries, Client Planning, Coordination with Client Advisors).
- Coordinate the collection and management of HE client lists, invitations, and post-event follow-up.
- Coordinate with Accounting departments for all aspects relating to event administration

**Reporting & KPIs**
- Collect data on HJ/HEW performance (sales, clients, conversion rates, CRM activities) & prepare periodic reports.
- Monitor the effectiveness of commercial actions

Profilo

**Qualifications/Professional Capabilities**
- 1-2 years of experience in similar roles (luxury retail, CRM, event management, clienteling). In-store experience will be considered a plus
- Degree in Economics, Marketing, or related fields.
- Strong quantitative and analytical skills with high level of accuracy
- Reporting analysis experience and planning
- Fluency in Italian and English
- Excellent knowledge of MS Office Applications (Excel, PowerPoint, and CRM tools)

**Personal Competencies**
- Client Orientation and understanding the nuances of client management
- Commercial sensitivity and understanding of the luxury sector
- Organizational skills
- Proactive and collaborative mindset
- Analytical Skills
- Problem-solving attitude
- Ability to manage multiple projects simultaneously
- JOB NUMBER**

**BULG09354**:

- COUNTRY / REGION**

**Italy**:

- CITY**

**ROME**:

- CONTRACT TYPE**

**Permanent**:

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