Key Account Manager

LGC ASSURE is a business unit within LGC Group, bound together by the core purpose of “Science for a Safer World”. Our mission within LGC Assure is to provide intelligent assurance for our customers and their supply network, primarily in the global food and beverage sector. We achieve this through three primary product and service offerings: certification and standards, digital and data, and testing and science-based services.

Our core products in the food and beverage sector comprise:
**BRCGS**: Protecting brands with globally recognised supply chain assurance solutions, based in London - UK and Milton - Canada.

**INFORMED**: Delivering quality assurance through globally trusted testing and certification programs for banned substances, based in Cambridge - UK and Lexington - US.

**Safefood360**: A leading software provider covering all aspects of compliance, delivered by a team of experienced food industry experts based in Dublin - Ireland.

We're looking for a Key Account Manager within the Food certifications industry to join our LGC Assure team

You will be responsible for the retention, growth and development of all assigned accounts across all sectors of Assure business unit. You will conduct and detail ongoing account planning, understand customers’ needs, and successfully implement strategic activities for assigned accounts.

Additionally, you will build strong and long-lasting relationships with assigned accounts within the LGC Assure sectors and act as the central point of contact for customers, understanding their business needs, and ensuring their complete happiness.

You'll be encouraged to drive revenue growth by identifying upsell and cross-sell opportunities within assigned accounts and to become a trusted resource to their assigned account contacts encouraging opportunities for expansion.

Does this sound like you? If so, we'd love to hear from you

**Qualifications**:

- Shown account management experience in high touch industries, preferably food, certification or supplement safety related.
- Sales & Engagement - Capable of uncovering needs, demand generation, persuasion and negotiation.
- Product Knowledge - Experience developing value propositions and developing solutions.
- Communication - Outstanding written and verbal skills.
- Leadership - Places high value on relationship management and teamwork
- Excellent problem solving, conflict resolution and consensus building skills.
- Keenly diligent to detail.

The Key Account Manager will be a self-starter with the ability to perform both individually and within a team environment. They will be able to act as both a strategic thinker, and an implementer as well able to demonstrate:

- Excellent oral and written communications skills.
- Strong organisational, administration and time management skills.
- Ability to build and maintain both internal and external relationships.
- Discreet and able to maintain absolute confidentiality.
- Conscientious and hard working with a positive attitude.

**Additional Information**:
**ABOUT LGC**:
**OUR VALUES**
- ** PASSION**:

- ** CURIOSITY**:

- ** INTEGRITY**:

- ** BRILLIANCE**:

- ** RESPECT**

**EQUAL OPPORTUNITIES**

LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age, disability, race, color, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or maternity, religion, or belief. Short listing, interviewing and selection will always be carried out without regard to gender, sexual orientation, marital status, color, race, nationality, ethnic or national origins, religion or belief, age, or trade union membership.