Key Account Manager

**Company Description**
LGC Standards is a leading global manufacturer and service provider of quality assurance and research tools, supporting analytical needs in more than 120 countries worldwide. We use our expertise to produce to the highest standards, including ranges produced under ISO/IEC 17025 and accredited to ISO 17034.

With a variety of reference materials and proficiency testing schemes, our experience in outsourcing and customs allows us to quickly adapt and provide customised solutions to meet our customers' analytical needs. We use science to ensure the safety and integrity of products and services, aligned with our vision of science for a safer world.

Join our team as a Key Account Manager. Build lasting relationships with key accounts and partners, driving revenue growth with a focus on Reference Materials and Analytical Standards product lines.
- Own and manage strategic global or regional accounts and OEM partnerships, providing comprehensive support across all sales process stages
- Cultivate important connections with influential collaborators (e.g., management, lab staff, procurement) to support retention and growth
- Collaborate with account managers and cross-functional teams to ensure a positive customer experience and successful account planning initiatives
- Lead the promotion of our products and brands, utilising available marketing programmes and distributor channels
- Meet and exceed forecasted sales targets, producing sales proposals for bids as required
- Act as a coach and mentor to sales team members, encouraging skill improvement and career development
- Utilise sales tools (Sales Force) to manage prospects, existing accounts, opportunities, and pipeline forecasting
- Increase brand awareness by attending exhibitions, seminars, and other industry events
- Serve as an internal advocate for strategic account needs, ensuring customer happiness and dedication

**Qualifications**
- Proven experience in selling technical products used in laboratories
- Successful track record in strategic account management, particularly key account planning, relationship management & engaging with central procurement
- Strong ability to read and interpret documents such as RFQs, MSA's, tenders, contracts, and SOP's
- Proficiency in customer relationship management platforms (e.g., Salesforce) and Microsoft Office suite
- Excellent understanding of the market and effective decision-making skills
- Demonstrated history of meeting and exceeding sales targets
- Excellent negotiation and presentation skills
- Critical thinking and problem-solving skills
- In-depth knowledge of industry trends and market dynamics
- Proficiency in English required; additional languages (e.g., Spanish, French) are advantageous
- Willingness to travel up to 40% within the designated territory as needed

**Strengths you'll need**:

- Key Account Management: planning and delivery, relationship management and long term growth
- Sales & Engagement: uncovering needs, persuasion & negotiation, account management
- Product Knowledge: value propositions, solution development
- Market Knowledge: competitive landscape, positioning, and industry trends
- Leadership: collaborating, coaching & mentoring, and developing skills

**Additional Information** Location**

This role can be located in any of our major countries in Europe: UK, Poland, France, Germany, Italy.

**Our values**
- PASSION
- CURIOSITY
- INTEGRITY
- BRILLIANCE
- RESPECT

**Equal opportunities**

LGC strongly believes that every job applicant and employee should be valued for their individual talents. Shortlisting, interviewing, and selection will always be carried out without regard to gender, sexual orientation, marital status, colour, race, nationality, ethnic or national origins, religion or belief, age, or trade union membership.