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American Study Abroad Program Coordinator

3 settimane fa

Milano, Italia SAI programs A tempo pieno

**Milan Program Coordinator**

Reports to: Vice President of Program Services

Requisites:

- Excellent communication skills in both English and Italian
- Knowledge of American Higher Education systems and study abroad programs
- Attention to detail
- Good customer service skills
- Events management experience
- Knowledge of Microsoft Office
- 2-4 years experience
- Flexibility
- Independent worker

**Duties**:

- Manages logistics for student arrival and coordinates student orientation (reserving spaces, content, power point updates, arrival events, tours, etc.)
- Develops, manages and executes inclusive events and overnight excursions according to SAI procedures
- Advises and assists students: assists with roommate disputes; homesickness; serious concerns; is available to accompany students to doctor appointments, police station and elsewhere as required
- Serves as emergency contact 24/7 while programs are in session
- Manages facebook/twitter accounts and social media
- When required, executes SAI Disciplinary Procedures
- Manages programming budgeting and reconciliation according to SAI Accounting Procedures
- Manages invoicing and billing for housing including damage reporting
- Manages, with great tact and diplomacy, all vendor and partner relationships (schools, housing, other third parties)
- Manages housing and housing assignments, including selection of apartments that meet SAI standards and handles maintenance, cleaning and coordinating linen cleanings and general student satisfaction
- Communicates with parents/students before, during and after the semester according to SAI’s Communication Policy
- Supports the Vice President as needed
- Assists with customized faculty led programs as needed including research, development, pricing, preparation of pre-departure materials and execution of programs
- Other duties as assigned

Available: Immediately. Salary commensurate with experience. Requires some night and weekend work.

Application Question(s):

- Are you willing to work some evenings and weekends?
- Do you live in or close to Milan?

**Education**:

- Bachelor's (required)

**Language**:

- English (required)